The Hand & Trumpet Reviews Summary

Category: Pub Crewe

Address: Main Rd, Wrinehill, Crewe CW3 9BJ, United Kingdom

Phone: +441270820048

Rating: 4.5
based on 191 reviews.

Food Quality

Pros:

  • "Each dish was prepared to perfection, showcasing a blend of flavors that left my taste buds dancing with delight."
  • "The food was excellent."
  • "BBQ ribs excellent, Sunday roast plenty on plate and the beef+pork mouth watering, sticky toffee pudding best ever."
  • "Best of all, the food was excellent. Definitely a cut above the rest and well worth the money."
  • "The desserts were amazing, dark chocolate and orange tart and bread and butter pudding."
  • "The food was absolutely delicious and served in lovely surroundings."
  • "The food is plentiful and lovely home made quality."

Cons:

  • "The ham, chicken and leek pie must have been in the oven for hours and was largely inedible."
  • "Poor pub grub and very slow service."
  • "The food was poor prepared and a disgrace! Four of us had turkey which was dried out and appeared to have been represented having been prepared the day before."
  • "Food quite poor value despite use of vouchers as plates were cold and turkey unappealing to say the least."
  • "The roast potatoes were like rocks the beef was so chewey and unable to cut seems like it had been boiled."
  • "Food mediocre and expensive."
  • "The food however was unfortunately a bit bland and flavourless, which most our table agreed on."

Service

Pros:

  • "The staff are very customer focused and want to make your visit enjoyable."
  • "Service was quick and we were shown to our table immediately."
  • "The service was great and the covid set up was well thought out and safe."
  • "The service and waiting staff were very professional, we were not left waiting to order, for food or to pay."
  • "Service and food came promptly and with a smile."
  • "Service was outstanding, and makes all the difference to a visit."
  • "Service was fast and attentive."

Cons:

  • "Had to ask for absolutely everything from water to salt... felt like we were ignored despite spending over 300 pound."
  • "We went last night the food was cold had to ask three times for our drinks."
  • "Poor customer service. I feel it's necessary to make this review because this needs to be highlighted."
  • "Ordered cappuccino that came fast after a couple of minutes asked for sugar that didn't arrive re asked about 5 mins later got some put on table by a very rude young man not happy to have to fetch sugar."
  • "Nothing worse than standing at the bar trying to order drinks and being completely ignored."
  • "Staff were rushed off their feet, didn't seem to care about orders."
  • "Service was slow, including having to ask wait staff if food was ready after a 40 minute delay since ordering."

Ambiance and Decor

Pros:

  • "So relaxing and peaceful and the decor is lovely."
  • "Beautiful outside terrace and gardens, if you like to eat alfresco."
  • "One of my favourite places to eat. Absolutely beautiful set up and amazing food as always."
  • "A really lovely, relaxing, airy restaurant area."
  • "The outside is uncluttered and charming, the inside is busy with fascinating objects and tasteful pictures yet spacious and light."
  • "Lovely light and airy dining areas plus outside seating. Beautiful grounds."
  • "The rustic decor and dim lighting created a warm and intimate setting that was perfect for a relaxing dinner."

Cons:

  • "On the whole I wouldn't recommend the Hand & Trumpet it's a little tired inside now and not to the standard of the other Brunning and Price pubs."
  • "The meal was good, but there were a couple of noisy dogs in the restaurant area... The constant yelping and barking was off-putting to say the least."
  • "It was freezing in there so we were moved near a radiator… well that wasn’t much better as it wasn’t a convector radiator."
  • "No fire lit and the whole place felt decidedly cold."
  • "The waitress dropped a huge bottle of ketchup off 15 minutes later and that was all."
  • "Food was cold when served."
  • "Just returned from lunch at restaurant absolutely frozen."

Value for Money

Pros:

  • "Always highly recommended place good good food at good prices."
  • "Been twice now and both times the food has been sublime! And the price is very cheap, you honestly expect it to be double for the quality!"
  • "Overall, it was a lovely place, lovely food and great value for money."
  • "We went for the Christmas Fayre menu which was very reasonable for 2/3 courses and they were all delicious!"
  • "The food choice is varied and the quality is excellent."
  • "Consistently reliable, good quality, interesting pub food."
  • "The food is always a good mix of traditional English dishes like pies but with some curries and healthy options too."

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