German Doner Kebab Reviews Summary

Food Quality

Pros:

• "The food was world class, the service was spot on and there definitely was a positive vibe to the place."
• "Good bread nice sauces and not too greasy."
• "Delicious! Truly the best German Döner to be found in London & it does taste like a good German one."
• "Food is great here and always very tasty."
• "The combination (crispy bread, sauces, chicken, and salad) made the kebab very tasty."
• "The meat tasted fresh and unlike high street doner kebabs."
• "The burgers were cooked to perfection and were bursting with flavor."

Cons:

• "The chicken is EXTREMELY salty - you'll be up chugging water in the night guaranteed."
• "Walked 5 minutes home only for my kebab to be ice cold, not lukewarm but freezing."
• "The meat was very greasy, and there wasn't half as much salad in there as some other branches give."
• "I was given raw / uncooked chicken."
• "The meat was absolutely disgusting. I had a few bites and had to throw it away."
• "Chicken dry like it was from yesterday burned pieces, I never ever had such a bad kebab."
• "The beef doner is really bad quality, just processed stuff."

Customer Service

Pros:

• "I must say I always come here everyday to this German doner kebab in angel, best doner kebab ever, best customer service and a really nice place."
• "Ali and Jitender were very helpful while placing the order."
• "The service is awesome the staff so friendly really like the manager guy there always so happy to see you."
• "Really good customer service and very pozitive workers with great smiles on their faces."
• "Great food and customer service!"
• "The staff members were friendly and attentive, enhancing the overall dining experience."
• "The staff were amazing and professional. A well-trained unit that serves customers quickly and with attention."

Cons:

• "I visited this restaurant once and will never go again. The service was awful."
• "The guys name is Delwar, he is very rude and moody."
• "Some of the male staff are extremely arrogant and rude."
• "The staff seemed unresponsive and rude."
• "Awful customer service. Went as a group of 5 to order a beef doner each, was informed by the guy at the till we could only have 2 and we should have 3 chicken instead."
• "Eventually called the restaurant, received incompetent customer service, was told they could not find my order and 'the driver must have stolen it'."
• "Customer service rubbish. The guy on till was so rude and no manners."

Hygiene and Cleanliness

Pros:

• "Venue was generally kept neat and tidy for a busy fast food place in central London."
• "Everyone was wearing face masks, gloves, hair nets etc which was really reassuring, especially with covid."
• "The most hygienic kebab place in London."
• "If you decide to eat in then note that it isn't pretty but it is clean."
• "A lovely lady, Sharmin, kindly suggested us to move to another clean table."
• "The staff there are well trained and very friendly."
• "Staff who prepares the food makes sure that the food is wrapped and packed well every time."

Cons:

• "Don't order from them if you've concerns about covid."
• "This place is extremely unhygienic and needs immediate change."
• "I am contacting environmental health services as we found mouse droppings in the bag the food was delivered in."
• "The restaurant is kind of cavernous and pretty dirty and I'm not sure I'd recommend it as a great dining experience."
• "The box was half empty and extremely unhygienic and extremely soggy."
• "The place is not very clean it I spent £60 I was cleaning the table myself."
• "The toilet was dirty, but that's a wider issue in London."

Value for Money

Pros:

• "The box meal which I must say is good value for money."
• "Now the food is considered normal pricing in London. £6-7 per average person."
• "It's still quite a decent meal for the price."
• "Good and cheap food. Open till late night, something that is quite uncommon in London."
• "Also amazing prices especially the lunch deals."
• "Always a satisfying lunch meal that is very well priced."
• "The portion is so big and tasty with a generous amount of filling for an average size!!!"

Cons:

• "Very expensive for portion size."
• "Kebab 'sandwiches' are tiny, even when opting for Large and was left hungry after it."
• "It's a little bit pricier than a big standard kebab shop."
• "Honestly? Its rubbish... the sandwiches are tiny for £4,50."
• "Really nice meat donner kebab BUT portion sizes are SO SMALL!"
• "The size of their doner is now literally half the size it used to be."
• "Food was nice but it is ridiculously expensive for what you get."