Jump In Adventure Parks: Aberdeen Reviews Summary

Category: Amusement center

Address: Craigshaw Rd, West Tullos Industrial Estate, Aberdeen AB12 3AP, United Kingdom

Phone: +443302233333

Rating: 4.5
based on 149 reviews.

Activities and Games

Pros:

  • "There multiple activities and jump-in games available for kids including while climb."
  • "Great variety of things for all ages."
  • "Plenty of free parking lots of fun for the kids young or old."
  • "The whole place is awesome and there's a soft play area for under 5s too!"
  • "Kids love it. Lots to do on trampolinrles, jumps, etc."
  • "Good place to go to with the kids. Prices fair."
  • "Massive trampoline park with over 20 individual trampolines, a super long trampoline."
  • "Brilliant place for kids. A bit pricey but kids has so much fun."

Cons:

  • "Under 5s cannot bounce even when supervised by an adult as it splits family time between the soft play & main area."
  • "Several parts of it were closed off, basketball hoops were in the dodgeball area."
  • "Went with my under 5s and they was only 6 trampolines available for children of that age."
  • "Different rate charged every time. Tables are always dirty."
  • "The activities are exactly as they offer, but the party host (cafe staff) we had were all student like age with no senior staff."

Staff and Customer Service

Pros:

  • "Staff were kind and friendly - even when the kids needed to be reminded of the rules."
  • "Special shout out to the young man working in the Dodgeball section... He was so great with all the kids."
  • "Very friendly staff & great value for money."
  • "Fantastic birthday party today for my 5 year old daughter... Friendly staff and host on the day was great."
  • "Daniel and the team made this one of the most enjoyable days out with our son in a long time."
  • "Granddaughters have been several times but yesterdays climbing session was exceptional due to staff member Craig’s communicating in safety."
  • "Excellent. Click and climb was superb especially due to excellent customer service by Macauley."
  • "Words cannot explain how amazing each and every member of staff at this place is."

Cons:

  • "Customer service was good, but no one manned the car park which would be good during the holiday period."
  • "Staff member gave outlets 3 year old and 8 year old in trouble for being on the same trampoline multiple times but ignored the bigger group of kids running riot."
  • "If I could give this place zero stars, I would. There was very little facilities, unclean bathrooms, and many more."
  • "Does not have enough staff. Waited ages for food and drinks."
  • "Awful place! Different rate charged every time. Tables are always dirty. When I asked to clean them they got cleaned very poorly."

Pricing and Value for Money

Pros:

  • "Great value for money, not something you always find in Aberdeen."
  • "Our food choice was margarita pizza and it was hot and tasty followed up with a giant chocolate cookie."
  • "We took our football teams for a day out and they all absolutely loved it! The pizza is a must so good!!"
  • "Fairly pricey, but it's a good way to get the kids active for an hour or two."
  • "They do massive food portions, one portion of chicken bites and chips fed mom plus 2 aged 3 and 2."
  • "Reasonably priced, easy to get to. Staff are informative and helpful."

Cons:

  • "Price has increased from last year 1 person 16.5£ not like last year. Also, it's empty, no folks playing as usual."
  • "Ridiculous, put the prices up by 10 quid per person and absolutely nothing to show for it."
  • "Overpriced and boring. Several parts of it were closed off."
  • "Don't go there hungry or thirsty unless your middle name is moneybags. (We didn't eat there, so can't comment on the quality of the food)."
  • "Expensive. It cost us £100 for 90 mins. 1 adults, 2 children and 1 under 3. 3 slush and and 4 coffees."
  • "Cheap lockers that you can lock but can't unlock!"

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