Inverleith Dentalcare Reviews Summary

Staff Professionalism and Friendliness

Pros:

• "Peter and John were so patient and kind to me and made an otherwise anxious patient feel very reassured."
• "Polina and Polina at the reception are also very warm and attentive."
• "Chris Fowles was equally welcoming, chatting as we went upstairs."
• "The staff are always incredibly welcoming and friendly, giving time to explain your treatment clearly and always happy to answer any questions you have."
• "The staff give you the best welcome and are so friendly and courteous."
• "Everyone in the practice is lovely and very welcoming and friendly; I have always felt at ease."
• "The receptionists here are also a delight to interact with. Their warm and friendly demeanor always makes me feel welcome."

Cons:

• "Seem to be more interested in generating extra income rather than best interest of the patient."

Covid-19 Measures

Pros:

• "I was pleasantly surprised by the level of attention and the measures that the stuff had put in place to minimise the possibility of covid-19 transmission."
• "They have adapted very well to the impacts of the Covid pandemic and demonstrated high levels of patient care."
• "The whole experience was as painless as could be and I felt totally safe with all the Covid protocols the practice has in place."
• "Their precautions were extremely thorough and allayed any worries at all."
• "At all times while at the premises I felt very secure with extensive measures taken to keep me safe."
• "All staff paid close attention to the COVID regulations and everything was spotlessly clean."
• "They are professional, kind, and have taken great care to make their facility Covid safe."

Cons:

• None provided.

Dental Treatment and Care

Pros:

• "Always a positive experience visiting this highly professional and friendly dental practice where I receive the highest standard of dental care."
• "I’m absolutely delighted with the results of my Invisalign treatment, overseen by Dr Chris Fowles."
• "I recently had an implant fitted which was unbelievably painless, made possible by Dr Neera Puri."
• "Just finished a long and complicated dental work involving implants and full upper teeth replacement."
• "I had extensive dental implant & associated work. All my treatment was handled very professionally."
• "The dentists and hygienists are amazing at helping me feel in control."
• "The dentist who treated me was very lovely and re-assuring. He paid careful attention to my facial expressions and movements during the treatment to make sure I was not feeling any pain and understood what was going on."

Cons:

• "Unfortunately I recently had to have 4 teeth removed."

Facility and Equipment

Pros:

• "The place is currently being renovated but looks and feels so much better."
• "Love the new decor!"
• "The surgery is well equipped with the latest equipment."
• "Have been going to this dentist premises for over 60yrs and when recently Denplan was introduced, all the equipment was upgraded making it an up-to-date facility."

Cons:

• None provided.