Address: 229-231 Charlton Rd, Harrow, HA3 9HU, United Kingdom
Phone: +442082044345
Rating: 4.6
based on 160 reviews.
Food Quality
Pros:
"The different meats on the platter were succulent and flavorful."
"The food was fresh, well seasoned, and cooked to perfection."
"Perfectly grilled and authentic Turkish cuisine, with a distinct smoked taste."
"One of the best Iskander kebab I have ever eaten."
"The food was amazing! Perfectly grilled and authentic Turkish cuisine, with a distinct smoked taste."
"Best restaurant ever, good food, good choices, been to so many restaurants and used to get stomach bags but we come here all the time and never ever got food poisoning."
"The best turkish food I have ever had."
"The food was very good. We tried both lamb and chicken dishes and they were excellent."
Cons:
"Improvement needed on the Moussaka - not enough taste in the cheese or mince."
"Significantly more expensive than it used to be."
"Went there today to take away and was very very disappointed. We ordered ribs and mixed grill and instead of ribs they gave us lamb chops which was a pisstake and the mix grill wasn't even a mix grill there was more rice in it than meat and the food was very bland there was no flavor whatsoever."
"Ordered from here for collection. I found that the food was not fresh at all and was probably sitting around way before my call to place my order."
"Dry, greasy and lukewarm food. Lamb chops and ribs were dry and just warm as if they were cooked earlier in the day then reheated."
"Rubbish food no taste very dry no sauce, expensive and very bad service."
"Not the same price as you see the menu online, the menu you see in shop is like %20 higher than the one they put online."
"Service was unfortunately slow. Took ages for food to arrive."
Service and Staff
Pros:
"The waiters and the rest of the staff have been more than stellar. They were very friendly and helpful, and joked around with us during dinner."
"The staff was incredibly friendly and attentive, making the whole meal even more enjoyable."
"The restaurant was top notch. Food and service was impeccable!! The food was fresh and flavourful. The hosts were just superb every single one."
"I must say that I usually eat once in 2 days in a turkish restaurant. Well guys, I strongly recommend you to try and eat at Aysu, because is by far, the best turkish restaurant !! The food is amazing and the service just splendid."
"The manager kicked me for wanting to eat with my hand. I am a Blind Man, this is what I am most comfortable with and it is also the sunnah of our prophet."
"The service was first class, quick and everything was super clean."
"Celebrated family birthday, the Aysu team were fantastic in accommodating our very large group! The food was delicious, the service excellent and welcoming despite it being a busy evening."
"Service and pricing was good. The shish and kofte mix grill was good, unfortunately the same can't be said for the doner mix."
Cons:
"Only thing that I did not like was how the waiters were in a rush to ask if you were finished and take the plates."
"Since the pandemic, they have increased their prices significantly and are no longer competitive with other Turkish style eateries in the local area."
"Our family is devastated. Just like an hour ago my Blind brother was kicked out of AYSU restaurant for eating with hands instead of spoon."
"This restaurant is racist, I am Indian and I am absolutely disgusted by the different treatment they give people based on their skin tone."
"Service was good and staff really nice. However went with a large group and due to owner's choice of 'no tap water' policy ended up spending £20+ for just water."
"Service was unfortunately slow. Took ages for food to arrive. Otherwise food was good but have had better at other Turkish restaurants."
"The manager kicked me for wanting to eat with my hand. I am a Blind Man, this is what I am most comfortable with and it is also the sunnah of our prophet."
"They always get the order wrong. Pointless going in and placing an order face to face."
Ambience and Decor
Pros:
"The Ambience and decor does make you think you're some Mediterranean place with all the mosaics on the wall and the hanging lights etc."
"The restaurant is kept clean and cool with a pleasant atmosphere."
"Originally went to Gokyuzu but they were full and so came here with my family instead. This place did not disappoint, lovely ambience with colourful Turkish/Moroccan lamps."
"The food was lovely and fresh and worth every penny- unlike other places where I’ve felt I have paid too much for lacklustre food."
"The environment was calm and quiet. The inside decoration with the Turkish light sheds was fantastic."
"Lovely restaurant and food! I’ve been a few times with family, and everyone always walks away happy with the food, service and atmosphere!"
"The restaurant has become bigger and better and has a number of very extremely friendly staff who are always welcoming every time we come to this restaurant."
"The inside decoration with the Turkish light sheds was fantastic."
Cons:
"The food here is phenomenal- I have tried so many Turkish restaurants but this one is my favourite. Fabulous tender meat all seasoned differently, Quick and friendly service."
"Our favourite place as a whole family. Most birthdays and every Eid is spent here. Food is always great and the service from the staff is extremely high standard."
"I had a great time eating delicious food in Aysu restaurant, the waiters and waitress were committed to great service and were very friendly."
"Food was absolutely amazing and the service was superb. They made extra effort to make my friend's birthday extra special."
"What the great restaurant with kind staff the kebab and doner was excellent test u should try once than u know the real test of Turkish kebab and doner."
"Had dinner with my co-workers today and the food and service was absolutely amazing. The waiters were very attentive and kind."
"My Blind Husband went here yesterday, him and his friend ordered their food but were told to leave because my husband wanted to eat with his hands."
"I ordered salmon and unfortunately they served me salmon tail. The service was very poor as well as food was extremely poor."