Rüya London Reviews Summary

Food Quality and Taste

Pros:

• "The food was tasty, slightly smaller portions I'm used to for Turkish food, but filling nonetheless."
• "The lamb has a soft texture, it’s only that they forgot the fish and were late with bringing it."
• "The food is amazing, you must try the short ribs and the Mantarlı Keşkek."
• "The menu offered a vast selection of authentic dishes, and I was delighted to try some of the specialities of the region."
• "Delicious food (everything we ordered), great ambience, fab location."

Cons:

• "The food was alright but very very overpriced for what you get and the portion sized."
• "My food turned up after everyone else on my table had finished eating."
• "The fish was a little bit overcooked and didn’t meet the expectation."
• "The portions are unbelievably small, 90 percent of the dishes on the menu we looked at online were missing."
• "Ordered 3 steaks, all went cold in a minute. One was burnt.. you could taste it."

Atmosphere and Decor

Pros:

• "The atmosphere was great, although was a bit quiet, not the place to go to if you are looking for music and vibes."
• "Ambience was lovely and amazing for a date night. Low light quiet and the music isn’t too loud."
• "The decor of the restaurant is very nice and atmospheric."
• "The restaurant itself is beautiful, but it the staff who ensure you have a spectacular experience."
• "Service was impeccable, food & drinks were lovely. Would definitely recommend to those planning to visit."

Cons:

• "Restaurant decor is amazing although was sat next to a loud Arab family who had a loud mouth and couldn't stop talking for a min."
• "The ambiance was fine but wasn't wow, decorations for Xmas were lacking."
• "Great location, great decor, great ambience, great liquor selection, good and tasty food but the service was borderline irritating."
• "The place was very convenient to visit because it is not far from station and Hyde Park."
• "Although the place looks very atheistic, I felt like I was being watched and as I was going to run away with the food."

Service Quality

Pros:

• "Service was great, immediately greeted by staff never who kindly took my bag and showed me to my table."
• "The service was also top-notch and we were really impressed with the efficiency."
• "Service was impeccable, food & drinks were lovely. Would definitely recommend to those planning to visit."
• "Service was both knowledgeable and attentive, the décor is really well done and the food is superb."
• "Really friendly staff. You must try their Turkish coffee. It is beautiful and tastes rich."

Cons:

• "The food was generally good and the breads were absolutely innovative. Perfect date night place. The lamb has a soft texture, it’s only that they forgot the fish and were late with bringing it."
• "My food turned up after everyone else on my table had finished eating. Had to keep on reminding, I just have asked about 3 times."
• "Would I come here to eat again? Probably not. The menu for mains was quite limited and to be honest they didn’t sound that great, the portion sizes were quite small and the prices for them seemed very high for what it actually was."
• "We were rushed spoilt the evening. The staff were ready to clear plates before we finished."
• "Service was not welcoming, I felt as I was being watched by the waiters throughout the whole meal. I felt judged, and noticed the waiters smiling and laughing whenever they would look at my group and I having discussions."

Price and Value

Pros:

• "Had a fantastic experience at Ruya. The food was so delicious it made the expensive price point quite worth it."
• "The overall restaurant was nothing short of incredible, from the service to the overall quality and taste of the food."
• "The food is amazing, you must try the short ribs and the Mantarlı Keşkek."
• "I would highly recommend the 2 cheese pide, barley and lamb risotto and the 24h short rib."
• "A refined kitchen from the Turkish cuisine trying to present the variety of food from various regions which it does fairly well."

Cons:

• "The food was alright but very very overpriced for what you get and the portion sized."
• "My food turned up after everyone else on my table had finished eating."
• "The portions are unbelievably small, 90 percent of the dishes on the menu we looked at online were missing."
• "The food was good but I’ve had a serious problems. The price, it’s extremely high."
• "The food was varied and delicious. Presentation was excellent. Really interesting flavors. I'll definitely go back - there are many more things on the menu that I want to try. I'm pescatarian and there is plenty for me on the menu. The only negative was that the music was louder than I would have liked. Minor though. Very helpful server, nice decor."