Address: Bay Hotel, Oxwich, Swansea SA3 1LS, United Kingdom
Phone: +441792390329
Rating: 4.3
based on 325 reviews.
Location
Pros:
"The location is amazing and the service was really good then."
"Location and views are excellent."
"It's a wonderful spot that the hotel is in. Completely fabulous, the views are amazing and the sands are heavenly."
"Hotel is on a lovely setting right next to Oxwich Beach and at the sheltered (West) end."
"Hotel location is amazing, literally on the beach and the bar/garden area is great."
"It's in a prime location next to the beach and has great views from the garden."
"The location was idyllic and the parts of the hotel and restaurant we saw were well maintained."
Cons:
"The static itself was opposite the main car park for the beach so there was some noise."
"Not easily accessible (one-track roads), not well signed, poor post code for sat-nav."
"The area around the static was not fenced off so other dogs could wander."
"Brutal capitalism and the hotel is nothing special. Oxwich bay is ok, but I'd go to Langland or 3 cliffs as there isn't such an exploitative monopoly - plus the beaches are better."
"However, whilst I appreciate the rising costs facing the hospitality industry and difficulty with staff recruitment and retention, £15 for two drinks (pint of beer and a standard single spirit and mixer) and £22 each for a very basic pub style fish and chips comes across to me as greed and taking advantage of a captive market."
"Really not good value for money. Fantastic location with easy access to the beach however, extortionate prices for a stay in a caravan that is showing signs of its age."
"It's just a shame the hotel is such a dump. It could have so much potential."
Service
Pros:
"Staff were all particularly helpful, especially the gentleman who served us breakfast, Mr Williams."
"All were positive, helpful and friendly."
"Stayed as part of a wedding party (bridesmaid)... I can't praise the staff enough for all of their help and support throughout our stay."
"Staff were really attentive and a small complaint I had was dealt with immediately by the manager."
"The staff and venue as a whole: incredible."
"The staff are great and the location is beautiful."
"Above all the staff were polite and friendly."
Cons:
"No one knows what is going on... Shocking way to run a business."
"It seems that there's a lack of interest or perhaps will to make the stay what it should be."
"I told the staff but no one seemed interested which is why I am writing this review."
"They offered no explanation why they put us at risk!!"
"Indoor table service was slow, despite only 2 tables to be served whilst we were there - long wait for first drink and then easily 45 mins before food came."
"Very slow service despite hardly anyone there."
"Service was slow."
Food
Pros:
"We had an evening meal and wine which was superb."
"Had a toasted sandwich with pastrami though and that was pretty good."
"The food though was absolutely delicious 😋."
"Lunchtime menu included really good burgers (decent beef and not the mass produced pre-packaged frisbees other places sell) and a variety of wraps among other options."
"Oxwich Bay burger was delicious 😋 👍."
"The 2 course meal was tasty and the staff couldn't have been more helpful."
"The food was good."
Cons:
"Miserable portion size and their 'smashed avocado on sourdough' turned out to be supermarket guacamole on white sliced toast."
"Food was awful. We had one meal and then needed to use the local shop instead. Breakfast was terrible with lots of guests talking about the poor quality of ingredients."
"Restaurant didn't have the best dinner and quite expensive for the quality."
"Not great meal trying to be fancy and pretentious to justify the price of the food."
"Fish and chips that would be ok if it were a £5 wetherspoons deal, but not £18 supposedly home made."
"Disappointing! The food is very much below average."
"Expensive for incredibly mediocre, verging food (our order took ages to come and when it did arrive, it was wrong!)."
Accommodation
Pros:
"The cottage was perfect and has parking outside."
"We loved the hotel - the setting is amazing - the rooms are perfect."
"Our luxury double room (Pobbles) was comfortable and had a good sea view."
"Very comfortable and clean."
"Stayed in one of their secret garden pods... comfortable mattress... warm with basic amenities."
"The rooms and interior have been refurbished to a very high standard."
"Room was fresh and clean, bathroom seemed new, shower was very powerful!"
Cons:
"Our Room was a bit dated could do with a refresh."
"The static itself was opposite the main car park for the beach so there was some noise."
"The shower room was tiny for anyone over 15 stone and the step out a little high."
"Definitely an overpriced hotel, you're paying for location."
"Rooms are shabby, walls are dusty and cobwebbed and shower screen just not good also heating was not working properly."
"The room was rather small and had views of a flat roof with kitchen extraction sending food smells in to the room! Not the cleanest hotel room either."
"The rooms had a couple of maintenance issues but nothing major."