Herb Reviews Summary

Food Quality

Pros:

• "Incredible interior and delicious food - some of the best Dosas we had had!"
• "Both masala dosa and the paneer dosa were absolutely delicious, well stuffed with generous portions of filling."
• "The food here was incredible. The range of dosas is so impressive."
• "All vegetarian and delicious! The food was packed with flavours: typical South Indian cuisine."
• "Delicious food, so many vegan options!!"
• "The food was absolutely delicious, portions massive and reasonably priced."

Cons:

• "The service and restaurant look very nice but the food wasn't absolutely amazing!"
• "My only complaint would be the portion sizes, whilst they are decent I only got about 4 potato chunks in my curry."
• "The food quality does not match the price they are charging. The food was bland, no taste at all."
• "The only thing I liked was the bread and the rice."
• "The Dosas were wafer thin, crisp, and light but the food was bland and tasteless."

Ambiance and Decor

Pros:

• "You don't feel like you are in Leicester, you feel transported away."
• "The restaurant itself looks amazing and is so well decorated."
• "The restaurant has a beautiful interior with some stunning decor."
• "The restaurant's ambiance and overall architecture were truly impressive, creating a wonderful dining experience."
• "Great decor for selfies, delicious food and a varied menu."

Cons:

• "The decor and music like a bad, mad dream, mixed in with lots of vinyl flooring."
• "The decor is beautifully done. Classic South Indian food that you would expect from the original Kayal restaurant. The menu clearly labeled so you know what's gluten-free, nut-free and vegan including drinks. My only criticism is that the main curry portions are on the small side for the price."

Service

Pros:

• "Servers were just delightful and couldn’t do enough to be helpful and courteous."
• "Maya was our server, she was attentive and made sure we had everything we needed throughout our stay."
• "The staff were very friendly, I really appreciated the lengths they went to so I felt comfortable."
• "The food service provided by Aravindan, Fenil, and Akhil was exceptional."
• "Service was great, water was topped up, and the place was very clean and had a good ambiance about it."

Cons:

• "Servers were slow at taking our order to food despite being quite but the food was excellent and they did check on us for more drinks. Also slow with getting the bill."
• "Service was slow and it wasn't busy."
• "We asked on arrival for water but they seemed reluctant."
• "Disappointed mainly with the unpleasant service hence did not leave a tip. Surly staff who appeared not to want to be there."
• "Not meeting so much of expectations. The staff here not giving any value to a single person coming in."