Royal Albert Memorial Museum and Art Gallery Reviews Summary

Exhibits and Collections

Pros:

• "So much to see and plenty of interaction for the children!"
• "Great displays covering a huge amount of different categories and genre."
• "Inside are an amazing collection of artefacts from around the world."
• "The museum is huge with many various artifacts from all over the world."
• "Beautiful exhibition featuring anthropological artefacts from all over the world."
• "Full of interesting exhibitions, all presented very nicely."
• "Lots of fascinating exhibits without being huge and overwhelming."

Cons:

• "The exhibits felt all over the place."
• "Anyway, do not expect a wide range of unique exhibitions."
• "Most of the museum is great and if you are happy to look at animals hunted for the glory of killing a magnificent creature, where that creature had no chance of fighting back, then its the place for you, not my cup of tea though!"
• "The exhibitions were much of a muchness, nothing really stood out as unique."
• "I really wish they had left it how it was when we were children. There's no continuity at all and there's hardly any animals."
• "The display of objects from other cultures and countries around the world provides almost no meaningful insight into the significance or use of those objects."
• "Low rating, perhaps unfairly because RAAM is like most other British museums, on account of the out-dated presentation of pillaged artifacts."

Staff and Service

Pros:

• "Great atmosphere and super friendly staff on hand to help you out."
• "The staff are very friendly and knowledgeable."
• "When we visited, the staff were very friendly and helpful."
• "All the staff are very helpful."
• "Staff really nice & friendly including the sweet ladies in the cafe."
• "The staff are polite and helpful."
• "The staff in the exhibition were all super lovely and really helpful."

Cons:

• "However our visit was soured somewhat by the attitude of some of the staff members."
• "Cafe needs a bit thought - very slow service and uninterested staff."
• "The only thing that let it down was the cafe, extremely rude staff."
• "Not very cheery welcoming servers though."
• "A member of staff in the room felt the need to rudely shush a 1 year old child."
• "The toasted teacake I ordered needed one butter, two isn't enough to cover the surface area of the tea cake, making it dry."
• "Even the cafe has dismal lighting and is an unappealing place to sit."

Facilities and Accessibility

Pros:

• "The cafe area is well catered for, and the seating area is perfectly adequate and comfortable."
• "My family and I were able to keep all of our bags in the provided lockers."
• "Free (£1 deposit) lockers to put any stuff in that you don't want to carry around."
• "The building is very old but the inside gives a modern feel. There are plenty of toilets."
• "Lifts to all floors with clear signage and spacious walkways."
• "Lockers and toilets well signposted."
• "The building is well laid out and accessible for wheelchairs and pushchairs."