Ben Nevis Inn Reviews Summary

Staff and Service

Pros:

• "Staff were impeccable."
• "The service was super nice and fast."
• "Staff are very insightful and friendly - we were told about a few fantastic wild camping spots nearby to Fort William."
• "The team who served us were friendly, jovial and made us feel welcome."
• "Staff were friendly, welcoming and efficient."
• "All of the employees were friendly."
• "The staff were wonderful. So attentive and efficient and nothing was overpriced."

Cons:

• "The dessert menu that we requested never arrived, despite the staff being unoccupied at the time."
• "Service was friendly even if they kind of forgot about us towards the end of the meal."
• "It was a little bit annoying though that everytime that we stopped eating (without finishing the dish), they tried to take the plate away."
• "Would not return mostly due to staff attitude."
• "Experience: rude staff, bad service. Probably because we were foreigners. Never again."
• "Only thing to let the place down is poor service, had to grab a waitress after being seated for 15 mins, to even order a drink!"
• "Unfortunately our waiter didn’t seem to be on top of things, and couldn’t tell us what beers they had."

Food Quality

Pros:

• "Traditional Scottish cuisine with a modern twist. The food was great and the service excellent."
• "Food was superb with big portions and very good value for money."
• "The food was just amazing, we had a selection of different items off the menu and nothing was left."
• "One of the best meals I had in Scotland."
• "What a lovely little place with a great selection of ales and awesome food."
• "Lovely atmosphere and great fresh home cooked food."
• "The food was warm and delicious. Perfect for lunch and hot drinks to start recovering from climbing the Ben."

Cons:

• "The food was average and nothing special in the end, way too much butter was used to season the chicken."
• "I found the chicken breast sort of bland. I expected it to have more of a grilled flavour and be more browned."
• "The sign outside the restaurant reading 'fine food' is an overstatement. I paid £19 for a flavourless burger and dry chips."
• "Having read the reviews for this place, I feel like I've just eaten in a different restaurant... Cheap, stodgy food, masquerading as home cooked."
• "Average food but overpriced. Only thing going for it is the location is nice."
• "I ordered the thai chicken curry from the speciality menu. I was surprised that I got a very small bowl with only 3 small pieces of chicken."
• "The sharing platter and the venison sausages need some improvement though."

Location and Atmosphere

Pros:

• "Its in a great location for a cold beer and something to eat after a walk up or around Ben Nevis."
• "It's a fantastic little Inn with a brilliant atmosphere and delicious food."
• "The location is breath-taking, and atmosphere is fantastic."
• "It's really a must go to place. It's sat just at the bottom of Ben Nevis and the views out the window are stunning."
• "The converted barn is atmospheric & background music relaxed."
• "Lovely inn tucked at the foot of Ben Nevis with spectacular views from the rooms."
• "The atmosphere is alive with people telling stories of the mountain."

Cons:

• "The kitchen pretty equipped but not very clean and the wifi is week."
• "No dogs allowed only in garden which is hard to believe as the pub is on a hiking/walking trail at the foot of Ben Nevis where many people hike with their dogs."
• "Pretty disappointed that there is no cover for those with dogs. Not dog friendly indoors and no cover outdoors."
• "Unfortunately, if all you want is a drink coffee or a beer you have to sit outside, which is ok if the weather is good."
• "This place became so industrial !!! The lovely barn atmosphere and the soul of the place are long gone :-("
• "Seating is at narrow picnic style tables, no back for us old folks."
• "Little overpriced perhaps for some of the menu options."

Accommodation

Pros:

• "Nice bunk beds pretty good showers and kitchen."
• "The Bunkhouse is exceptionally well maintained with clean beds, kitchen and showers."
• "The room was super clean and the view was so nice."
• "The room was clean and the bunk beds were comfy and sturdy."
• "The rooms were great, very clean and everything you needed!"
• "Rooms were clean and warm, and the showering facilities were ample even for a group of 8."
• "The accommodation was extremely clean and had really good facilities considering its classed as a bunkhouse."

Cons:

• "Bring nose pegs as you will need to be comfortable with the smell of rotten feet from other people staying here."
• "The bunker basic but clean and that's all you need. Would be useful to have few sockets in the room part for charging mobiles."
• "The room a few doors down where smoking at the front door for a worrying amount of time and we could smell it with the window open a crack."
• "The only power sockets are in the kitchen."
• "Arrived soaking wet, with a dog and was told no dogs allowed."
• "I stayed on the night of the 29th of December and was kept awake until 1am from the room next door playing loud music, singing, and presumably dancing around."
• "The bunkhouse itself is very basic... The facilities are cleaned on a daily basis."

Booking and Accessibility

Pros:

• "Make sure you book a table in advance as the restaurant was fully booked when we got there (in the middle of nowhere)."
• "Make a dinner reservation in advance."
• "We reserved a table at this barn type pub but mostly restaurant and were very pleased with meals and drinks they supplied at a reasonable prices."
• "Would definitely recommend but book a table as it gets very busy."
• "Just the right choice to go in after a successful climb of Ben Nevis or just after a wee stroll around from fort William."
• "Luckily, we reserved our table."
• "Must book in advance."

Cons:

• "The reserved table policy is completely and utterly ludicrous in a place such as this."
• "The guest WiFi wasn't working for either me or my roommates."
• "Without booking often impossible."
• "The reserved table policy... infuriates walkers that just want the perfect end to a lovely day only to be let down."
• "Don't assume you can have food as a guest make sure you book a table as you may be turned away even if you are staying there."
• "Nobody never picked up the call. And when I've got there they were full !!"
• "The reserved table policy... leads to no shows and empty tables."