Loch Iall Brewers Fayre Reviews Summary

Category: Family restaurant

Address: An Aird, Fort William, PH33 6AN, United Kingdom

Phone: +441397703707

Rating: 3.7
based on 254 reviews.

Food Quality

Pros:

  • "Food was lovely, service was lovely, lovely wee man (think was owner) very kind he didn’t even charge us."
  • "Overall the food was good."
  • "The food is standard Brewers Fayre but the evening service is poor."
  • "Good food, what you would expect from a brewers farye."
  • "All the staff were lovely and very helpful and when the food arrived it was all presented well and tasted good."
  • "Your food is wonderful and good quality, reasonably priced too."
  • "The food was very good."

Cons:

  • "All our meals were served cold or warm."
  • "It completely let us down. The food was cold and mostly overcooked."
  • "Steak was good but everything alongside it, chips, peas and onion rings was only just edible."
  • "The chips were burnt."
  • "Food mediocre, my chilli tasted/looked like it was out of a tin!"
  • "Standard pub grub. I personally didn't like the food at all."
  • "Very disappointed with quality of food."

Service

Pros:

  • "The staff were very friendly, helpful & chatty."
  • "The staff were absolutely brilliant."
  • "Service from a lovely young lady called Rosie was impeccable and made the whole experience more enjoyable."
  • "The staff make this establishment more than just another chain pub."
  • "Fantastic service and Dog Friendly in the bar area."
  • "Food was delicious and the service was great, special mention to David who looked after us like gold dust."
  • "Our waitress could not do more for us."

Cons:

  • "Was very poor, waited 50 mins for food after ordering within 5 mins."
  • "Told to find our own table, had to avoid countless tables that hadn’t been cleaned properly."
  • "Would give no stars if I could. Truly terrible experience all around."
  • "Terrible service, we ordered food and then half of our food all arrived separately leaving one of the children with no food at all."
  • "Very poor standard and service, especially for the price of the meals."
  • "Wont recommend an won't go again so unhappy now dont feel safe at all going out."
  • "The service was absolutely shocking."

Value

Pros:

  • "Good food, affordable prices."
  • "For less than £10 per person, we enjoyed a full Scottish breakfast with options of fruits, pastries, yoghurt and coffee on the side."
  • "If you're looking for good food at a decent price, you're at the right place."
  • "Very reasonably priced."
  • "Good value for money."
  • "Cheap food, good service. Worth getting for quick snack at a great price."
  • "Prices are fair."

Cons:

  • "Nearly £12 for a burger."
  • "One of the most disappointing meals I've ever had."
  • "The worst smallest portion size, a small handful of chips not even enough for a child when I ordered extra!"
  • "Food barley warm, on the menu is not what you get... you have to pay extra for full menu choice as waiters will tell you for example colleslaw is extra."
  • "I cannot honestly feel that they can justify the money they charge for the quality or the food."
  • "Glad the food was edible, tasted cheap but then again the bill came to £25 so wasn’t expecting too much."
  • "The peppercorn sauce was watery and it was almost £2 for the tiniest pitcher I've ever seen."

Cleanliness

Pros:

  • "Clean and well laid out, good choice off menu."
  • "We went into Brewers in Fort William and had a look around first and found it spacious, neat and very clean."
  • "Interior was nice, modern and clean."
  • "The bar, restaurant and toilets were clean."
  • "The dining area is nice with big windows so you can see the scenery too."
  • "Very nice, helpful and friendly staff."
  • "The ambience is that of a friendly family pub, dogs are welcome in the bar area."

Cons:

  • "Absolutely filthy place, we arrived at lunchtime, no customers and I can see why … the floor looked like it hadn’t been vacuumed from the night before."
  • "Dirty place with snail tracks on the carpets, crusts from few days for sure and grass on it too."
  • "Toilet OMG......if the child wouldn't be desperate I would not go in. DISGUSTING!!!!! Wobbly, dirty toilet."
  • "All the food had a dirty appearance to it."
  • "Paper towels were all over the floor. Not particularly clean at all."
  • "Absolutely filthy place, we arrived at lunchtime, no customers and I can see why … the floor looked like it hadn’t been vacuumed from the night before."
  • "The only thing that really let's the place down is the state of the toilets, the first thing that hits you is the smell when you open the first door into both the ladies & gents, they so need gutted out, they are so tired & grubby."

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