Address: Riverside Retail Park, Tir Founder Flds, Aberdare CF44 0AH, United Kingdom
Phone: +441685876511
Rating: 3.4
based on 229 reviews.
Service
Pros:
"The staff were so kind and friendly to me, they made an effort to chat to me about things I had been up to and attractions to see."
"Staff were lovely."
"Had my hubby's birthday meal here last week and the service was great."
"Very kind staff and an authentic pub grub experience."
"The staff here were wonderful. Especially in the soft play. So friendly and accommodating."
"Staff are always friendly and helpful."
"The staff were all very pleasant and helpful and I saw a spillage by a child being cleaned very quickly by a smiling staff member."
Cons:
"The most DISGRACEFUL service from members of staff I genuinely have ever experienced."
"The staff were far from helpful, in fact they were RUDE."
"Service was rushed, we were a large party and food either came out burnt and inedible or still frozen in the middle."
"The staff are very rude."
"Awful. Staffed mostly by quite young poorly trained staff."
"Server no please thanks etc poor manners and service."
"Terrible service, staff were very miserable and rude."
Food Quality
Pros:
"The restaurant was clean, our food was lovely and plentiful."
"Great place, great food and the food was actually hot like a proper cooked meal."
"This venue has improved a lot over the last few years."
"Just had a stunning three course Christmas dinner my beautiful wife and I would like to thank the staff for a warm and wonderful service will most definitely recommend it to anyone else and will be going back next year."
"Food was good."
"The food came promptly and was piping hot and freshly cooked, and tasted absolutely delicious."
"We had smothered chicken, chips and salad which was tasty."
Cons:
"Breakfast came quickly, eggs were on the cool side, the rest was hot."
"The food I ordered came out cold."
"The food was over cooked to the point that it was crispy the steak was over cooked I asked for medium rare."
"Food, fries cold at best and greasy, cheesy garlic bread-I think warmed in microwave-not cooked, onion rings -greasy, peas not cooked, egg-loose white and gammon salty."
"Food was absolutely terrible, I had the Chicken Feast buffet, the Chips/Potato skins were dry."
"The food was very poor value for money."
"The food is very bland."
Facilities & Cleanliness
Pros:
"The restaurant was clean and comfortable."
"Place was clean, as we're toilets."
"As we entered the restaurant it was lovely and clean with a good atmosphere."
Cons:
"Paid in excess of £70 for food and then also had to pay £3 per child for use of sub standard playroom."
"The tables were sticky, the floor was covered in food waste and rubbish."
"The floor was disgusting and had the previous occupants left over breakfast smeared in the carpet."
"Tables where grubby and unkept."
"The whole place needs a good clean and the chairs are were stained from food."
"The ladies toilets were disgusting according to my wife."
"What a nasty place Dirty floors, sticky tables."
Value for Money
Pros:
"The 2 for £8.99 through week is ok for the money."
"Ideal if with young ones as they eat free."
"Having the bogof offer came to a total including bottomless soft drinks £17.07 so wasn't too bad."
"At least it was cheap when it was 2 for 1."
"If you go mid week and have the 2 for £8.99 deal then the food is worth it."
"Cheap food, especially on the weekdays."
"Great food, fair prices. There always seems to be offers on meals."
Cons:
"Paid for extra and got less, go figure!"
"But two soft drinks cost us £6 more than half the price of the meal."
"The extra £3.50 for the soft play when you are spending £80+ on food, I found, quite greedy."
"£10.75 VAT charge, find this over priced seems we helped ourselves."
"Food was not good and over priced."
"Drinks expensive though one pint of Stella and one glass of rose over £8."