The Snow Goose Reviews Summary

Food Quality

Pros:

• "Food was delicious! Both starters and mains were fresh, tasty and full of flavour!!"
• "Always a pleasure visiting the snow goose on our holidays, this year we went out of our way to pop in l, and the food was incredible- and a bonus the dog is very welcome!"
• "Food is wonderful, portions are so generous whether it was starters or mains."
• "We had a variety of dishes and sides and each one was just delicious."
• "As always, food was delicious, staff friendly and efficient."
• "The menu offerings were fantastic and quality of food was outstanding."
• "One of the juiciest burgers I have ever had! The brisket and the cheese sauce combination to die for."

Cons:

• "Definitely not good value."
• "Food served cold and taken back to be microwaved."
• "Pizza was the equivalent of Papa John's and the fish and chips were about the same as long John silvers."
• "The taste, quality and presentation of the food was very poor."
• "Extremely over priced for what we received."
• "Food order was a big mess. Most items we wanted to order were not available anymore."
• "The food is terrible (how do you make a mess out of a burger and salad?!)"

Service

Pros:

• "Table service was brilliant (Served by Nix) very friendly and bubbly, very happy to be served by her as she helped with all pur needs through the eve."
• "Service was first class and we're very accomodating to all needs and requests."
• "Staff were really friendly, drinks and food delivered professionally."
• "Service was great from the waiting staff."
• "Staff here are very friendly and nothing is too much trouble."
• "Staff managed to accommodate our table of four without a booking, which was very much appreciated as they were rather busy."
• "We were served by Karolina who was so efficient and professional yet charming and friendly .. a real credit to the business."

Cons:

• "The service is hurried and stressful."
• "Was ignored and when we finally got spoken to we were told nothing till 8pm even though it looked empty."
• "Took a good 10 mins for the order to be taken and another 20 for the drinks to arrive."
• "We experienced some issues with their online and phone booking systems."
• "Any orders had to be placed at the bar with no table service offered."
• "Two staff seemed very inexperienced and lacked any form of people skills."
• "Told very abruptly that they weren’t taking any 'walk-ins', not even for a drink, despite the place being half empty."

Ambience

Pros:

• "Just booked for Christmas day website was so easy only took couple of minutes to book photos on website looks great."
• "Took family visiting from Australia to this lovely restaurant/country pub. It looks great, inside and out, with various little alcoves and niches."
• "The general atmosphere was lovely and relaxing with plenty of space and lots of gluten free beer as well."
• "The pub itself is beautiful - cozy and warm with lots of character."
• "The pub has a lovely country feel, decor is nice with a cosy feel."
• "All round comfortable surroundings and extremely pleasant staff thank you."
• "Loved the inn with its rustic decor and beautiful ambience!"

Cons:

• "For some reason the manager was having a little tizzy and was stomping around grumping at everyone...most unprofessional!"
• "Judging by the quality of the food and shabby presentation, the kitchen staff did not have much of a clue."
• "We arrived today to find the host very accommodating and seating us in a dog friendly area."
• "After a hard day, enjoyed the calming effect coming in the door coupled with the lovely surroundings and friendly staff."
• "We entered the restaurant which looked nice and was greeted by a member of the service team who informed us they were fully booked an initial scan of the restaurant showed lots of empty tables."
• "The venue is a little tired inside and would say it's due a refresh/refurb."
• "We were also cold sitting at our table and looking round most customers were still wearing their jackets and woolly hats!"