Buckie Farm Reviews Summary

Carvery

Pros:

• "A CARVERY OPTION IS ON OFFER AND THE PORTIONS ARE A GOOD SIZE WITH THE FOOD BEING WELL COOKED AND DISPLAYED."
• "The breakfast carvery is absolutely brilliant, food is always cooked to perfection and service always on point."
• "Thoroughly enjoyed my carvery meal. Huge plateful worth every penny."
• "We all had the carvery which was nice and fresh and very tasty."
• "Had the full carvery and it was delicious."
• "The food laid out was plentiful, fresh (not dry) and delicious."
• "Good food and carvery. Good quality meat and plenty of veg options."

Cons:

• "The carvery was all dried up."
• "Carvery was awful, selection was lacking and all dry and inedible."
• "Roast potatoes were solid and the Yorkshire pudding where raw and the turkey was dry and horrid."
• "The carvery was left sitting out all dry and hardly any meat choices."
• "Never been so disappointed no carvery after 5pm."
• "CARVERY MEAL HORRENDOUS. NO TURKEY, ROAST BEEF SO DRY COULDN'T EAT IT."
• "TURKEY WAS DRY LIKE IT HAD BEEN SITTING FOR HOURS."

Service

Pros:

• "Special mention to Cameron who served us because he had to sort out the order and he did a great job."
• "Great service and will defo be back."
• "We had a lovely day here! Michelle was our server today and she was so warm and welcoming."
• "Marjory was a delight to be served by. She is very friendly and has great customer service skills."
• "Our waitress was called Michelle and she was great! Very happy and friendly."
• "Michelle was amazing, just the best, very welcoming, super helpful to me with my two girls, friendly making the whole experience positive!"
• "Michelle served us and from the beginning of our visit made herself available to help with anything required."

Cons:

• "STAFF WERE EXTREMELY RUDE, FOOD WASN'T PLEASANT AT ALL."
• "THE BOSS LADY MANAGERESS HAS AN APPALLING ATTITUDE & VERY POOR CUSTOMER SERVICE."
• "The short, young, dark-haired girl frequently rolled her eyes at us, was rude on multiple occasions."
• "Staff had no idea what they were doing."
• "Found 2 female staff members to be rude and unhelpful to be honest... One behind pizza/carvery area..other with blue waitress shirt."
• "Staff disinterested. Food was of poor quality."
• "RUDE, MISERABLE STAFF."

Facilities

Pros:

• "Outside needs a bit of TLC but nicer than my own garden!"
• "GOOD CAR PARKING SPACE AND EASY ACCESS TO THE BUILDING."
• "It's huge beautiful restaurant right now."
• "Place is always clean."
• "The pub was clean and tidy and had a lovely food smell throughout!"
• "Cozy atmosphere of a repurposed barn, good parking, quiet, good for solo, group and family dining."
• "A very homely and comfortable place for a relaxed lunch."

Cons:

• "The ladies toilets are cold, my last visit didn't have working hand dryers!"
• "EVERY TOILET WAS BLOCKED AND THIS WAS NOT THE FIRST TIME MY WIFE SAID."
• "The toilets were disgusting and the males toilet was overflowing."
• "Toilets were clean but... Server did not drain water from Vegetables before putting on the plate and food was floating."
• "Decor was tired with seats being held together with duck tape."
• "Sitting area at kiddies play area, very run down."
• "Outdoor Area needs a good tidy up, tape holding a lot of carpet inside too."

Food Quality

Pros:

• "I had a pizza which is freshly stonebaked and very fine."
• "Will definitely be back. Thanks for breakfast, waffles were ace."
• "Loved fish and chips and all starters. Beer battered mushroom and prawn starters were delicious."
• "THE FOOD WAS VERY GOOD, THE STAFF PLEASANT AND THE RESTAURANT CLEAN."
• "Food was tasty & delivered in good time."
• "Food was excellent - chicken waffle was praised particularly highly."
• "Food delicious, very clean environment and staff very polite and attentive."

Cons:

• "Scampi was tasteless. Disgusting/ grey looking tarter sauce and cardboard textured chips."
• "Food edible but a bit disorganised."
• "THE FOOD WAS ABSOLUTELY DISGUSTING, VERY POOR."
• "Chicken was overcooked and chewy and burger undercooked."
• "Everything was dry, overcooked left out too long and cold."
• "Food was cold and very dry!"
• "POOR FOOD ALL OVER COOKED, STICKY TABLE, POOR SERVICE."

Management and Organization

Pros:

• "We had our daughter's pizza birthday party here (after being let down last minute by a big chain). It was fantastic value."
• "I have to say new company who owned get amazing work."
• "But if you contact the reception they will sort it out for you, great service and great staff."
• "Christmas lunch for our volunteers could not have been better! Atmosphere was brilliant."
• "EFFICIENT AND FRIENDLY STAFF, YOU CAN BE IN, ORDER, EAT AND OUT AS QUICKLY AS YOU WANT TO MAKE IT."
• "Amazing food for a great price, loved the 2/3 course meal deal."
• "Another great breakfast, great value, great food, parking at the door and always a lovely greeting from Michelle and the ‘team’."

Cons:

• "Poor. Got ignored at the carvery whilst the chef cleaned."
• "Clearly a serious lack of training and experience, manager was a complete waste of time."
• "We had a big table booked, 15, and had pre-ordered our choices... but they couldn't find it so we had to order everything again."
• "CHEF WAS SCREAMING AT EVERYONE WHILE WE PLATED UP AT THE CARVERY ALSO."
• "I have been charged £100 for the privilege of parking here during my meal."
• "Best thing to do is close the place down, hire staff who know what goes on and when, fire the manager."
• "The business should employ a contractor to clean all the garbage from their kitchen which is dumped out the back of the building."