The Ferryhill House Hotel Reviews Summary

Food Quality

Pros:

• "Food was pretty good and a range of drinks on offer."
• "Lovely food, good portion size and nice atmosphere."
• "Went for lunch and the fish was good as usual."
• "The food was lovely and it's good for watching sports as TV's in all corners!"
• "Food was excellent and the vegan option was super."
• "The food was tasty and well cooked."
• "Absolutely delicious food and a great venue, very attentive staff, had a great night out."

Cons:

• "Very expensive, especially drinks, almost £5 a pint."
• "Unfortunately our main course wasn't as good, we both had the chicken fillets which were really overcooked."
• "Quality of food was not great either."
• "Cheap coleslaw, nachos covered with cheap cheese."
• "The pudding that was suppose to ge a sundae turned out to be three ice cream scoops on a flat plate with tiniest amount of sauce possible and bland 'shortbreads'."
• "Dry meat with the boneless BBQ rib."
• "The vegetables of carrots, broccoli and mini sweet corn needed a longer cooking time and sure was a mighty chew!"

Service

Pros:

• "Staff were very attentive and efficient."
• "Great and attentive staff, good choice of food options on the menu and great tasting food."
• "Services was quick although it was busy."
• "Service is usually always good and attentive (think there has been a change of staff recently)."
• "The staff were simply wonderful."
• "Have been to the Ferryhill many times for food and drinks and it's always been great."
• "The staff are helpful and friendly, the prices are reasonable."

Cons:

• "Young staff looked a little bit lost and unsure what they were doing, no leader/manager that I could see."
• "Service was shocking and horrendously slow!"
• "Service was almost non-existent. Supposed to be table service due to Covid. Plenty of staff standing around chatting to one another instead of serving customers."
• "When we arrived waitress didn't acknowledge us waiting to be seated."
• "Waiter came with the bill told us we had to move as table was reserved no more tables outside we would have to go inside."
• "Waited a good 10-15 and still nobody came near us."
• "Service was shocking and horrendously slow!"

Ambiance & Location

Pros:

• "Decor inside is country house chic."
• "Best place in town for a drink or a meal outside on a sunny day."
• "Great location."
• "This is a very classy establishment that offers good quality food with great service."
• "Outdoor seating is well spaced out and lovely in the sunshine."
• "The place is very popular with locals and has a comfortable ambiance."
• "Lovely ambiance and good covid mitigation practices."

Cons:

• "And from union street we need to walk for 15 mins less to reach this spot that was a bit hard for me since I don't have a car."
• "Be aware it is not right in the city and if you don't have a car it is a good walk or bus."
• "City center location but feels like you're in the countryside."
• "It can be very busy and noisy in the lounge."
• "Freeeeeeezing outside, good service, but its October in Aberdeen and we are outside in a tent."
• "On arrival no car parking available which I was unaware of so had to spend time looking for nearby paid parking."
• "Don't have a lot of experience related to this place but seems well set up for families especially in the good weather. Parking is the main problem."

Accommodation

Pros:

• "Building is well kept and very clean."
• "Very good rooms, recently renovated."
• "The rooms were spacious and very clean."
• "Room was nice and clean."
• "Really good place to stay in Aberdeen, the twin room was amazing: really big with an excellent brand new bathroom."
• "The room was really first class, well appointed and with a great view."
• "The room was very comfortable."

Cons:

• "Although very nice to speak with the girl on the phone, they no longer allow people to park in their parking lot regardless if you purchase food."
• "Our room had a smell from the drains in the bathroom."
• "Our bed wasn't made or the room vacuumed the whole stay."
• "Had to lug bags upstairs."
• "No a/c nut it did cool off at night."
• "The disability access to the building could be improved."
• "There are two heaters in outside area but they are only useful as lights as there is hardly any heat coming from them."