Chocoberry Café London Road Reviews Summary

Food Quality and Variety

Pros:

• "The food is a highlight, of course. Everything from dinner to brunch and desserts was exceptional—rich flavors, perfect textures, and even visually stunning."
• "Their dinner options were exquisite, and the flavors were on point."
• "The food quality is amazing and serve piping hot. I have tried their chicken steaks, firecracker chicken and chicken pasta and all the things were delicious."
• "Every single item on their vast food menu is great. Whether it is breakfast, lunch, or dinner."
• "The food was delicious and freshly prepared. It's clear that the kitchen staff takes pride in their work."

Cons:

• "We ordered the Mediterranean breakfast which was decent but it didn’t blow us away."
• "The food was good and tasty, but ran out of chicken!"
• "Food was good but the service was absolutely atrocious."
• "The wait time was quite long which was expected considering it was a Sunday."
• "I don’t understand the hype this place gets - food was okay, it wasn’t bad but it wasn’t to the standard that these reviews are making it seem."

Service and Staff

Pros:

• "The service is just as great as the food. Your dishes arrive quickly but without feeling rushed, letting you savor every moment."
• "Aishwarya was very friendly and she always had a smile on her face. Good service."
• "Layla's service was truly outstanding. She greeted us with a warm and welcoming smile, making us feel right at home."
• "I have been to chocoberry many times and every time when I visit their, I have been greeted with amazing staff."
• "The staff are lovely and attentive and very accommodating."

Cons:

• "Ordering was a bit confusing the second time. The QR codes on the tables were damaged and could not be scanned."
• "The wait time was quite long which was expected considering it was a Sunday."
• "The wait time was quite long which was expected considering it was a Sunday."
• "Unhygienic staff, they pick their nose whilst serving the cakes, constantly laughing whilst people are waiting to order."
• "The staff is so friendly and attentive. They were so good at what they were doing. Knowing how to be receptive to the customers is an art and they dwell."

Ambiance and Decor

Pros:

• "The moment you walk in, you're greeted by a cozy yet stylish atmosphere."
• "Great location, lovely decor, modern and clean."
• "The atmosphere is cozy, the staff is friendly, and the food is delicious."
• "The aesthetic of the place is charming, with warm lighting, comfortable seating, and tasteful decor that create a relaxing ambiance."
• "It's the prettiest little cafe in town. Very instagrammable!"

Cons:

• "The place is always busy and has a great atmosphere but needs a waiting area/seats."
• "Management also refuses to provide tap water, and customers must purchase bottled water, even if they are sitting in to eat a meal."
• "I would say the seats need a bit of a clean but the Desserts were really good!"
• "Walked in with my partner around brunch time- no one to greet us so we decided to sit down in the only available seat only to be told someone is already waiting to be seated there, no signs or indication that we had to wait to be seated."
• "Seating was very limited, they seated us in a booth with an extra chair at the end, they promised to move us to a larger table but never did!"

Value for Money

Pros:

• "The prices are generally quite high for what you get but we struggled with the menu as there was one menu on a tablet for the four of us."
• "Very clean place, nice and welcoming staff, delicious food we ordered crispy chicken and noodles, and pasta with white sauce, very tasty food."
• "Great coffee! The barista confirmed they use fresh beans locally sourced."
• "The food was lovely (5*) we enjoyed our breakfast."
• "I am completely in love with chocoberry London road cafe. The new location is hospitable and just unique!"

Cons:

• "The prices seem high but when you see and eat the food you’ll get that it’s really worth it!"
• "The prices are on the dearer side, but overall a very good experience."
• "Over priced. Most certainly would not recommend this place."
• "If I could give this place a 0 star, I would!"
• "Been twice - once for dinner, once for brunch. Dinner was a bit bland, really enjoyed brunch."