The Hop Inn Reviews Summary

Location

Pros:

• "Location is great if you want a very short walking distance to sea front."
• "The location is good, closed to the sea-side."
• "Location was spot on so close to the beach and local amenities."
• "The location is great and a 2 min walk to the beach."
• "Stayed for one night March 22. Excellent location for both the town centre and pier/ beach."
• "Very close to the city center and the pier."
• "Only perk is it being a short walk down to local bars and the seafront!"

Cons:

• "Spending £590 for two nights it’s almost certainly due to the location rather than the quality of service or room standards."
• "The room is located near the road, very noisy."
• "The windows don't seal at all so it's very noisy just off the main road."

Staff and Service

Pros:

• "The staff were always polite, helpful and efficient."
• "Staff are very nice and attentive."
• "Had lovely service from Emily. She remembered what we were drinking each round and swapped some tables around outside when she realised ours was wobbly."
• "The young lady behind bar was so helpful as we had trouble getting a taxi, she was very polite, helpful, and went out of her way to assure we got our taxi."
• "Service friendly and quick to bring you your meal."
• "Staff were friendly and very helpful."
• "All staff were friendly and accommodating."

Cons:

• "The girls serving may be too serious, almost impolite and not caring about what they're doing."
• "One of the waitresses wasn’t wearing appropriate clothing... she let the experience down just because she doesn’t care and she wasn’t very welcoming at all."
• "They seemed very under staffed, We didnt get any breakfast after waiting almost an hour."
• "Ordered 2 all day breakfast the older man that served us was a little arrogant."
• "Needs more staff training 'please/thank you' basics. Dear oh dear😟."
• "I found some of the staff were not helpful, lied about the parking for my vehicle."
• "Certainly not covid safe - we sat down to a dirty table we asked politely if the table could be cleaned she never cleaned it."

Food and Drinks

Pros:

• "Fish and chips were the best I ever had!"
• "The Pie and the Roast Dinners were lovely, tasted great."
• "Food is well priced and a wide range of drinks are available."
• "The food is cooked fresh from order, and the prices are great."
• "Classic English breakfast, tasty, enough to eat."
• "Excellent food 😋 x5 stars ⭐️"
• "The food was excellent."

Cons:

• "Look somewhere else if you want both a good breakfast and value for money."
• "Food isn't great for the price, especially breakfast, cups and cutlery were filthy, ended up going to the moon on the square for breakfast."
• "We had a main meal of lasagne which was ok but only just warm, chicken tikka curry which had little taste."
• "They serve an average pub food, nothing special."
• "£15.95 for a roast dinner that was bland, unseasoned and honestly boring."
• "We had the rump steak. It was terrible full of grizzle, and impossible to cut even with a steak knife."
• "Food was absolutely rubbish there."

Rooms and Cleanliness

Pros:

• "Room was very basic but very clean..very clean white sheets on bed..large shower and clean bathroom."
• "Brilliant place to stay. Staff were wonderful, room was clean, breakfast was great."
• "Our rooms were clean and tidy."
• "Rooms were decent sized and clean."
• "The rooms are bright, well furnished and clean."
• "The room was much bigger than we were expecting with a very comfy bed."
• "Rooms are VERY clean and throughout my stay the room was cleaned and provided with fresh towels EVERYDAY."

Cons:

• "No lift and we were on the second floor with a toddler and a buggy."
• "Room was filthy, shower head leaked, toilet wasn't even screwed down."
• "Room was full of cobwebs and flies flusher did not work or the table lights, sockets were placed too far away for devices."
• "The room stink by some kind of vomit or wet clothes."
• "Smelly room. Stained towels. Mattress protector covered in yellow stains bigger than a dinner plate."
• "Very basic, depressing decor and room."
• "A few stains on the bed sheets. Some mould on the ceiling in the bathroom."

Value for Money

Pros:

• "Inexpensive for location and would use again."
• "So, the accommodation was reasonably priced and in a good location."
• "The breakfast was brilliant and a very reasonable price of £5.95 and worth every penny."
• "Excellent value for money. I stayed here for a friend stag weekend. I've started at a few stag friendly places before but this is by far the best. Clean and tidy and the breakfast wasn't too bad either."

Cons:

• "In total we spent over £50 on 2 dinners, desserts and Pepsi, oh and the Pepsi’s are £4!! Ridiculous!"
• "It's expensive for the quality offered and prices increase during summertime, which is not a good policy."
• "Extremely overpriced at £95 for one night!!"
• "Overpriced (50p more today than midweek🤔); long term locals have deserted the place sadly-still no local residents discount card."
• "Breakfast was also very expensive."
• "£15.95 for a roast dinner that was bland, unseasoned and honestly boring."
• "Terrible👎🏻🤦🏻‍♂️🤬This is not hotel, its a bar with live music till midnight and few rooms above it."

Atmosphere and Entertainment

Pros:

• "The locals in the bar are top knotch!!!"
• "We came in wanting to watch an F1 race on a day where the FA Community Shield was on and we had absolutely no trouble doing so. A great place to watch sports while eating some good food and having a few drinks."
• "Absolutely loved this pub, we were staying in a hotel along the road that was like something out of the shining, we found this pub on our way in to the city centre for drinks, we had a meal that was lovely and ended up staying there until it closed."
• "It feels like a locals pub, but we felt welcome all the same."
• "Went to see Lewis (sound of the suburbs) at The Hop Inn, fantastic place, really buzzing, fabulous positivity everyone enjoyed themselves."
• "Great atmosphere, lots of seats and tables."
• "The atmosphere was amazing!"

Cons:

• "Unpleasant experience. Felt very uncomfortable entering the pub with gawking eyes on me."
• "This ruined our night and I suspect our fellow guests."
• "We complained and were basically told if we didn't like it then go elsewhere."
• "The 'owner' was being so rude to me and our group for absolutely no reason."
• "The place was rammed with tables close to one another and people walking around with no masks."
• "Management team, 200£ a night for the room with no AC at 31C heat with live music not letting a one to fall asleep till midnight - you need to clearly target your audience and highlight to people that you are not a family friendly place."
• "NOISE !!!! from bar & Karaoke downstairs was awful..not the place to stay if you want to sleep."