Old Farmhouse - Hungry Horse (Scunthorpe) Reviews Summary

Service

Pros:

• "Staff were very accommodating non the less hence the 2 star review."
• "Staff were very nice we had the kids at wacky warehouse and due to the wait time on food we would have only had 15 minutes to eat so they kindly arranged for a table to be reserved."
• "Best service I have had anywhere in a long time!"
• "Absolutely great service.. especially with the “Greene King” app. Order and pay straight from your table."
• "The service from Ryan and Sophie was excellent, very friendly and welcoming."
• "The staff were brilliant, attentive, pleasant, polite every single one of them provided great service."
• "Very impressed with the warm welcome and service this afternoon (Monday)."

Cons:

• "Awful, our food came out cold and disgusting, we tried to complain first thing the waitress did was look at her watch."
• "The staff was just rude and talking about me to other staff after I questioned the pitcher."
• "Attended Wednesday evening for curry night, disappointing to say the least, hair found in chutney, complained & no apology was given."
• "Sarcastic young lad on bar, said help yourself to condiments and cutlery."
• "Booked a table, told that they don’t bother looking at reservations when busy."
• "Waitress put food down and set off to leave, we asked for cutlery and she flippantly called over her shoulder 'cutlery station'."
• "The staff are really rude and need to learn customer service skills, the way they speak to customers is poor."

Food Quality

Pros:

• "I had a burger combo meal which was nice and good value for money."
• "Food arrived promptly and was fine."
• "Had a brilliant meal the last 3 times I've been recently."
• "The 7 pound Tuesday special was quality Went for the 15oz Gammon spot on."
• "A fantastic lunch salmon garden salad sweet potato fries chilli sauce delicious chosen from the mix it up menu."
• "The food at The Old Farmhouse is generally good value for money."
• "Food choice from new menu very good and good quality."

Cons:

• "The bacon wasn't cooked properly the sausage was horrible."
• "The sausage was burnt and as hard as a rock, the pizza was a microwave pizza and wasn't appetising at all."
• "All the other food with server was extremely poor in quality, chips doubled fried & empty inside."
• "Awful meal the chicken was frozen and bland and tasteless."
• "The scampi on the fish supper was mostly just batter, the steak on both the mixed grill and the burger sizzler combo were tasteless and over cooked."
• "The chicken and ribs were obviously microwaved and then covered with cajun powder, which was so thick you had to scrape it off with a knife, totally unedible."
• "Food was awful, “pre-cooked” chicken for their roast dinner on a Sunday was raw inside."

Cleanliness

Pros:

• "The place looked clean."
• "It's clean and cheerful."
• "Staff were friendly and helpful, everything was clean, and tidy, including toilets and beer garden."
• "It's a nice, clean, and pleasant environment."
• "Everything was clean, and tidy, including toilets and beer garden."
• "Place is clean and there's a relaxed atmosphere."
• "The hotel next door is exceptional value and a convenient location, surrounded by big name branded shops."

Cons:

• "Sadly, what would be a perfect experience is spoiled by countless aggressive flies in the pub dining area buzzing around, landing on your food, etc."
• "Ordered food while the kids played on the soft play... the toilets were filthy and smelly."
• "The room where we were sat wasn't clean everything felt greasy and felt like you were sat in a village hall."
• "The whole dining area in the soft play could have been cleaner."
• "The tables and seats were not wiped and the menus were a bit grimy."
• "Toilets not great, plumbing may need seeing too."
• "Environment looked grubby too."

Value for Money

Pros:

• "The food is great value."
• "Got discount so good value."
• "No problem with away fans going in had a few Guinness nicely chilled."
• "Good value for money."
• "Food was inexpensive as we had 2 meals for £9."
• "The price of the food was reasonable."
• "The food was very good value."

Cons:

• "Hardly any chips with my meal."
• "They seemed to have run out of most of the veggie options which was disappointing."
• "Cheap but not very good food cooked at speed."
• "Over £7 for it was a joke."
• "Thought Hungry Horse was the budget end of the Greene King empire... Or maybe there's been a secret budget where beer has gone up more than petrol?"
• "Food atrocious!! All food Burgers rock solid, pre-cooked and kept warm!"
• "Classic Hungry Horse. Food average at best, below average really."