Sgwd Gwladys Reviews Summary

Accommodation

Pros:

• "Very reasonably priced, would stay again."
• "The room was nice and peaceful with coffee making facilities and smart tv and ensuite bathroom with shower, toilet and wash basin."
• "Stayed at Sgwd Gwladys for three nights and it was perfect. The staff were polite, friendly and always happy to help."
• "The rooms, though small, were comfy and cosy."
• "The room was so nice, clean, and really cosy."
• "We are also staying in the rooms upstairs and on my goodness they are so fresh and clean they smell like they were painted hours before we arrived."
• "Nice cosy cafe/restaurant bar right next to the waterfalls and park."

Cons:

• "We booked a room Via Booking.com and then tried to ring the Lodge to arrange my dog to stay. I rang over a period of 2 days via the numbers on their website and could not get through on either mobile or landline."
• "Would recommend staying at theirs accommodation for couple nights, but room was small with tiny shower and double bed, so isn't good choice for tall people."
• "Our room was very small and a bit of a struggle for any more than 2 nights."
• "Room was very small and too warm even though we put rad off."
• "Most uncomfortable bed ever with springs poking out! Tiny room can hardly change clothes."
• "The room was absolutely stunning although perhaps a little too compact for the larger person."
• "When we arrived the key to our room wasn't here so we waited half an hour."

Service

Pros:

• "The staff were friendly however as it was busy they forgot our coffee order."
• "Staff helpful and friendly!"
• "Staff work incredibly hard and were very helpful polite and nothing seems to be a problem."
• "Staff really friendly and helpful."
• "The staff were beyond great! The team of ladies worked round the clock to provide a wonderful stay!"
• "Staff were lovely."
• "The staff were very pleasant and hospitable and managed to allocate us a table as soon as we arrived."

Cons:

• "Service without a smile, unfortunately, which is very un-Welsh."
• "Staff were friendly, although the service was a little slow."
• "Service was a bit slow and they seemed to be understaffed so they were having to do everything."
• "Staff are really slow at even acknowledging you’re waiting for a table."
• "The 'table service' was awful. Waiting forever and having to flag people down."
• "At dinner some parts of our order were forgotten (jug of water, glass of wine, side of fries)."
• "Other staff were quite poor if I’m honest not very attentive and on their phones."

Food

Pros:

• "Absolutely stunning food. Had such a nice, wide range. Picked the vegan options purely because it looked like something different. Lots of flavour and great quality meal."
• "Had the sdwd burger and sweet potatoes fries, others in our party had the chicken burger, vegetarian burger and haloumi fries, all were excellent."
• "The Southern Fried Chicken Burger which came with fries, it was really good! Very tasty and cooked to perfection!"
• "The food was superb and very well presented, I had the surf n turf from the specials menu which was perfectly cooked."
• "The food at the restaurant was so delicious! Huge portions for a reasonable price!"
• "The food was fantastic, well presented and tasted phenomenal."
• "The lasagne was the nicest I have ever had whilst out. Fresh, home cooked, rich food, absolutely delicious."

Cons:

• "Not the best, food lower than average, had a fish goujon wrap, more like a battered fishfinger had the tiniest amount of tartare sauce and pea puree, was almost non-existent, it was very bland and unseasoned, very disappointed."
• "Mussels were not fresh, tasted off and had a rubbery texture."
• "The chicken burger was soooo dry i needed to plaster it with mayonnaise just to swallow it."
• "The food was good but the quality of the steak wasn’t the best for the money."
• "The food was mediocre and arrived warm but not hot."
• "Mine and my partners cheese options were burnt solid."
• "The only complaint I had,was the chewy meat ! I ordered lamb and my partner ordered the beef, both were very tough and chewy! And hard to cut."

Location & Atmosphere

Pros:

• "One of the easiest waterfalls to walk to and you can easily climb to the top of the waterfall by a path on the side, which is a bonus!"
• "This is a special place and I’m amazed this is all in the Wales."
• "Brilliant waterfalls, and a great walk."
• "Really, really beautiful place & easy to reach."
• "Lovely walk to the waterfall, you can walk behind the waterfall if there has not been a heavy rainfall recently."
• "A Beautiful waterfall, well worth a visit."
• "One of the most beautiful waterfalls in the area, and one of the quietest ones we visited!"

Cons:

• "The path can get crowded in summer, and in winter can get muddy."
• "Another beautiful spot in South Wales. The more popular these places become, the more litter starts to build up."
• "Not suitable for wheelchairs as the ground can be quite muddy and slippery."
• "Parking on the road was the only downside as quite busy on the day we visited."
• "Got fleeced £5 to park there and then had a cacophony of noise when a stag and hen party marched in and got seated/spread across the whole dining area."
• "Although there were quite a few empty tables, and even when people left, we weren't offered a table inside."
• "At lunch we asked to change our pre-order and were made to feel like a huge inconvenience."