ASK Italian Reviews Summary

Food Quality

Pros:

• "The Etna chocolate cake was good."
• "We ordered pizza and it was delicious as well as two drinks!"
• "The pasta was healthy and tasted great, while the vegan tart from the dessert menu was surprisingly rich for a non-vegan restaurant."
• "Great affordable Italian food. The wine was also quite delicious and not too expensive."
• "The pasta dad had requested was not on the menu but they made it for him anyway. The pasta was delicious."
• "The food was great especially Lasagne is great and also pizza Natale is also best."
• "Everything we ordered was very delicious from drinks to desserts."

Cons:

• "It's not an affordable restaurant for the quality of the food they serve."
• "Over priced over rated and an inflated opinion of itself regards the outdated boring tasteless food."
• "The quality of the food is really poor."
• "We ordered Spaghetti al pomodoro and it was watery and very bland. I couldn't eat it at all."
• "Food was not hot (Truffle-Ravioli), tasteless (Ravioli and Linguini)."
• "The pasta was dry and bland and the pulled pork watery and tasteless."
• "The food was lacking flavour and seemed to have been prepared by a trainee."

Service

Pros:

• "The staff all work hard to make the experience the best they can give you."
• "The staff were attentive and accommodating."
• "They are all so helpful, accommodating, efficient and charming."
• "The staff are quick, efficient and happy to be of service."
• "The staff were very friendly and always on hand if anything arose."
• "The kindness and generosity of the front of house staff, in particular the manager who took my order and the barman was truly humbling."
• "The service was amazing. Everyone was really attentive to our table."

Cons:

• "It had something to do with them asking if we had food allergies and we said yes, but even with the special allergen menu they provided we were not allowed to order for half an hour."
• "I was appalled to find out the day after that the waiter had charged the group for the entire bill balance and that there was no record of any cash payment."
• "The waiter took my starter away yet didn't seem to think I warranted new utensils and a serviette."
• "The service was very slow even though it was early evening not busy."
• "They need more staff."
• "Very slow service. There was one waitress which seemed to have to do all the work."
• "Service was super slow and clueless."

Ambiance & Location

Pros:

• "Really great space though considering how small it looks from outside."
• "Restaurant has ramp and is very accessible by a wheelchair with large entrance and spacious seating areas."
• "Also the location is great, pretty and quiet street."
• "The restaurant was decorated nicely throughout with very clean facilities."
• "This is a modern Italian cuisine. The space is nice and with a trendy atmosphere."
• "Very easy location to London Paddington station and the restaurant is very nice inside."
• "Nicely placed for Paddington and nicer than a lot of the places inside."

Cons:

• "It was very cold when we visited and they had some extra heaters, but it was still a little cold."
• "The shot of weird room temperature non alcoholic lemonade when you sit down is quite frankly odd! It tastes just like Robinsons squash 🤦‍♂️."
• "Sat outside on a calm August evening."
• "They were nice and polite but not professional."
• "40 pounds, definitely too much."
• "The premises reminded us on Paddington-Station - loud and frantic. Interior is like a bad canteen."
• "Also, our table was in the dark (issue with the light it seems)."