Bardo St James's Reviews Summary

Atmosphere

Pros:

• "Location it's lovely, with live music, intimate and elegant atmosphere."
• "The new place to be in London. Refined interiors, food to die for and live music with a vibe you will not find anywhere else."
• "Absolutely love the ambience and the live music added a cherry on top to the cozy interior and vibes of the night."
• "The ambiance and the customer service are top notch."
• "Sophisticated and aesthetic interior."
• "Amazing atmosphere, fabulous Italian food and live entertainment, just a perfect night out."
• "The atmosphere is so good and special."

Cons:

• "Band music far too loud and singer could have been dressed a bit smarter instead of an Ill fitting suit and shirt."
• "Music - you could hardly hear .. the live music idea is good, but lacked life/energy."
• "The à la carte menu prices are sobering to read."
• "Not worth 15% service charge."
• "This is a basement restaurant, and at the back, one does get an occasional odd whiff."
• "The gin selection isn't great (no Botanist or Silent Pool in a London establishment, come on)."
• "Venue needs to decide if they are a late night club, live music venue, a warm Italian restaurant, or an Oxford street spot with no character."

Service

Pros:

• "Very experienced and attentive service team."
• "Professional service."
• "Staff cater to your every need and are well trained."
• "Hats off to Illenia who assisted and helped with everything beforehand."
• "John looked after us very well and we enjoyed our Dinner."
• "Throughout the evening, Gianmarco and Gabriele ensured that everything ran smoothly."
• "Staff were welcoming and the service was impeccable."

Cons:

• "One of the managers came over to move us to the bar at 9:40 pm."
• "Service - very varied (some good waiters, others super cold/low energy)."
• "The service was very poor, the waiter did not get our order correct."
• "We couldn’t finish our meals as it was very tasteless."
• "Totally ruined night!!"
• "Waiter was too chatty and too into explaining the menu when we said its okay, he carried on ignoring our response."
• "In all of our dining experiences, I never experienced such unprofessional service."

Food

Pros:

• "The food we had was exquisite - really delicious especially the polenta morbida (vegetarian friendly!)"
• "Honestly - words cant quite do the food the justice it deserves. Everything was cooked to absolute perfection."
• "Most importantly the food is delicious!"
• "The food is absolutely amazing, Italian classics and good wines."
• "The food and the cocktails were spectacular."
• "Food is delicious and at such a reasonable price."
• "The food was well presented and super tasty!"

Cons:

• "We ordered truffle pasta, 42£/plate which didn't reach my expectations. Pasta was overcooked and the sauce was not there."
• "Has potential but lacking taste and character."
• "The wine was £70 so even though it is one of your cheapest bottles, it is not cheap by any means, especially with a ridiculous £50 markup."
• "It is a shame that this beautiful birthday was ruined by an argument with the manager of the restaurant who was being rude and deeply inconsiderate to his customers."
• "The food was overpriced and sub standard, nothing memorable."
• "Very poor service and food quality does not match the sky high prices."
• "Food: average food, not bad but definitely not worth the price."