Feathers Reviews Summary

Staff and Service

Pros:

• "Staff were very friendly though."
• "Friendly attentive staff despite it being rather busy."
• "The staff were really friendly and helpful."
• "The manager is very friendly and accommodating."
• "Every one that works there can't do enough for your needs."
• "The staff were incredibly friendly, would highly recommend."
• "The staff are lovely and made me laugh a lot."

Cons:

• "Service was very slow. We waited around 15mins for our initial coffee and tea to arrive and then half an hour for our main meals."
• "Only one member of staff serving at the bar at busy time too."
• "What let it down was service - the staff just seemed indifferent."
• "Service was poor. Not welcoming at all. Prepare to be ignored if you stand by the bar to make an order."
• "The female manager was so rude and totally unorganised."
• "Waitress who served our food had an attitude. Will NOT be returning!!!!!"
• "Service staff didn't really care at all about any level of service."

Food Quality

Pros:

• "Food was great. Plenty of choice for vegetarians."
• "Lovely pub, beautiful inside! Really warm welcoming and great food!"
• "Good menu with lots of choice and healthy options."
• "Food was amazing."
• "The food was excellent and reasonably priced."
• "The food was all fresh, tasty and well presented."
• "The food in the pub was really tasty."

Cons:

• "Food in the evenings was very slow and average."
• "The food was poor for the price."
• "Yorkshire puddings were eggy and underdone, stuffing stodgy and underdone, veg hard and underdone."
• "Muscles for a starter... were a bit bland, underseasoned and overcooked."
• "The food was pretty dismal."
• "Seriously long wait for food which arrived undercooked and generally poor."
• "The steaks were as tough and had as a much flavour as 5 year old running shoes."

Rooms and Accommodation

Pros:

• "Stayed in one of the newly refurbished rooms and it was lovely."
• "Rooms are decorated to decent standard."
• "The hotel is lovely, rooms are nicely decorated and spotlessly clean with everything you need to hand."
• "Our room was spacious, clean and the bed was so comfortable."
• "The rooms are simple and well kept, the beds are incredibly comfortable."
• "Very clean, well appointed rooms."
• "The room was very clean, comfortable and cosy."

Cons:

• "Pity it stank of old cigarette butts, ashtrays full of cigarette ends even worse cigarette butts thrown in plants pots which just smelt awful."
• "The walls are paper thin so you can really feel like you are part of the hen party next door."
• "Lampshade on the main ceiling light was much too gloomy."
• "The room was very dark, the room was over shadowed by big trees outside."
• "My only complaint was the room was a little cold as the radiator was placed under the window and that the walls are very thin."
• "The bed wasn't put together properly and we both managed to smash our toes into the misaligned divan a few times."
• "The thing that spoilt it for us was the cleanliness. We were sat in a window seat for two and the window sill had over a dozen dead bluebottles on it."