The Duke of York Reviews Summary

Food Quality

Pros:

• "The food is amazing! I had the steak burger and everything was so fresh and full of flavour."
• "Lunch was delicious. Portions were generous and all the chosen dishes were devoured!"
• "Every dish was excellent."
• "When the food arrived it was both plentiful and delicious."
• "The food looked and tasted great."
• "The food is always great."
• "The food was really tasty, good size portions."

Cons:

• "Overall a sad looking and small plate."
• "The food has gone downhill."
• "The food was bland and average."
• "A very uninspired basic meal that should cost with drink around £25-£30."
• "The food was no where near up to par with the prices charged."
• "Food felt like it was warmed up."
• "The food here are of highest quality, delicious and reasonable priced."

Service

Pros:

• "The staff is great."
• "Excellent service by efficient and friendly staff."
• "The service staff were lovely."
• "Service from the waitresses was very good, made to feel welcome and valued as a customer."
• "The service was friendly, polite and attentive."
• "All the staff were very friendly, helpful and welcoming so much so waits didn't seem bad at all."
• "The service was superb."

Cons:

• "Some of the staff seemed a bit grumpy recently (August 2023)."
• "The staff are not big on smilling especially this bald headed guy that was floating around the bar."
• "Not welcoming bar staff at all, almost unnecessarily offputting in fact."
• "The manager seemed to become very passive aggressive and took the replacement meal from my wife."
• "The service had been unacceptably slow."
• "Staff are a little 'StandOffish'."
• "I don't think the staff are particularly friendly tbh."

Ambiance and Facilities

Pros:

• "Wonderful atmosphere, clean, lovely finishing touches."
• "The biggest advantage of this pub is very green and huge garden with around 20 tables."
• "Well organised regarding Covid restrictions felt very safe."
• "It's cosy, especially during the winter when the fire is ablaze."
• "The pub is beautiful inside, with a lovely open fire."
• "The Duke of York pub in Potters Bar is a delightful local spot that offers a pleasant atmosphere."
• "Very pleasant sitting outside in the terrace under the enormous awning amongst the flora and trees behind us."