Run Of The Mill Reviews Summary

Staff and Service

Pros:

• "The staff are all very friendly and we always feel welcome."
• "The manager Emma was super helpful and friendly, as we're the rest of the staff."
• "The staff were very kind, friendly and helpful, especially Rosamia."
• "All staff were friendly, polite, helpful and wearing masks."
• "The staff were fantastic, very friendly and efficient and the centre was clean and safe."
• "Staff were all polite and helpful."
• "The staff are always very welcoming and always happy to help."

Cons:

• "Other staff couldn’t care less."
• "Staff chatting and tables filthy."
• "Also the service girls were running round like headless chickens the table we sat on was dirty not cleaned up."
• "Most of the staff were youngsters too so not the most professional."
• "Run by kids who don't seem to know what they're doing."
• "The guy on reception was pretty miserable to be honest."
• "really really busy! some staff could have looked happier considering it's a kids play centre."

Cleanliness and Maintenance

Pros:

• "The play area, tables, cafe and toilets were all very clean."
• "Most important to me toilets are clean at least every time I used them."
• "Toilets where clean n even have a separate changing room."
• "The staff are excellent and the place is very clean."
• "Kept clean by the dedicated army of staff, even at its busiest."
• "It's very clean n no smell like some places have."
• "The whole place is reasonably clean."

Cons:

• "The actual venue, in particular the soft play area is absolutely filthy."
• "The toilets are discussing toilet seats are coming off and wee everywhere."
• "The seating areas haven’t been cleaned for weeks with the buildup of grime on the tables."
• "Last time I visited it was really dirty and the play area just smelt of wee."
• "Dirty and over run. Dirty toilets and floors."
• "The play area, like the rest of the place is smelly, seriously dirty, sticky."
• "The place was dirty and smelled like gone off food."

Value for Money

Pros:

• "Very cheap, but not too cheerful."
• "The party package is very reasonably priced and easy to arrange."
• "Food is brilliant-not your normal chicken nugget type children's fare but fresh, different but still child (and adult) friendly with huge portions very reasonably priced."
• "It was 4quid entry with unlimited play n coffee was about 2.50 n food prices was between 5 to 7 quid for adults."
• "Value for money is amazing, and the staff are amazing."
• "For £5 can’t exactly complain about value for money."
• "Happy to return and overall good value for the price."

Cons:

• "Entry is around £8 now - and don't be fooled by the 'meal deal' which for an extra £4 isn't nuggets and fries or children's pasta like most places, it's a ham or cheese sandwich, Aldi multipack crisps, biscuit and Aldi carton of juice."
• "I have just paid £16 for 2 children to play this does not include a cup of juice etc."
• "They charged us bank holiday prices just because it was a school holiday."
• "Cup of tea like dish water and drinks expensive."
• "Big sign says you can only spend 10 pound minimum on your card... just seemed like they wanted you to spend more bit naughty really."
• "Cafe prices too high my liking when I am a captive purchaser."
• "The food is decent but quite pricey."

Facilities and Equipment

Pros:

• "Very enjoyable place for all kids and adults can chill on comfy sofas."
• "Great place to visit. Really good size area for adults sitting and kids play area."
• "The food is of very high quality and the whole place is reasonably clean."
• "Great for my 4 year old, too young for my 7 year old."
• "The kids loved the equipment and enjoyed a great day."
• "Very impressed. We visited with a large family party of babies, toddlers (including one disabled) and adults."
• "Nice sized play center which covers all the bases."

Cons:

• "Play area brilliant but staff need to smile and food is shocking was beautiful last time I came don't no what's happened burger was burnt chips looked as thought been there a week were hard and dark in colour."
• "Extremely busy when we arrived, the toddlers area is not separate so you have to watch your child so they don't get taken out by the bigger kids."
• "The facilities seemed very tired / well used."
• "The baby area, the equipment was very grubby."
• "Visited today as like to try out different soft plays with my son all around Manchester area. Everything was 'okay' however some of the equipment was damaged, could do with replacing for new."
• "Rather run down, toddler area and older children's area are next to each other and even linked by a crawl tube so toddlers always being barged out of the way by older children."
• "The baby area is literally just 5 jumperoos (baby bouncers). The toddler bit is 3 or 4 very tired and peeling spongey semi circles."