Bonoo Indian Tapas number one restaurant on Tripadvisor Reviews Summary

Service

Pros:

• "Throughout the meal, the service was impeccable, with the staff's warm smiles and attentive demeanour adding to the overall experience."
• "The customer service is top notch from start to end."
• "Staff are very attentive, friendly and the place is really clean."
• "The staff were attentive and so friendly."
• "Great service and was always done with a smile."
• "We were blown away by the service offered especially 'Radhika'."
• "The staff are lovely and helpful."

Cons:

• "We marked you down for some intermittent service."
• "Great staff but just terrible timing between dishes and very salty overpriced tapas."
• "They kind of made us order more than we could chew, so I can't give 5 stars due to the price being quite on the heavy side."
• "Asked for some dietary requirement and they did not even care to take note or follow for the food brought."
• "Beware that almost all dishes are too spicy. They don't tell you."
• "The only con I would say were the cocktails. Compare to last time, the ice we’re not either big enough either we’re not cold enough, meaning your cocktail is completely watered down after 5 minutes."
• "Unfortunately I got stomach sick the day after, so I had to remove another star."

Food Quality

Pros:

• "The food was absolutely incredible."
• "Every plate we ordered here was impeccable."
• "The food was so delicious!"
• "Every dish we tried at Bono was flavorful & delicious!"
• "The food was explosion of flavour, best Indian food in London by far."
• "The food was 10/10. We tried a bit of everything some vegetarian dishes/ meat and fish and the flavour on everything was amazing."
• "Every single dish I ordered was so full of flavour & depth."

Cons:

• "Food was good, some dishes better than others but mainly bland."
• "The food itself was so oily, the flavours were sub par."
• "The five spice broccoli was almost raw and not pleasant to eat."
• "Its ridiculously expensive 'tapas'."
• "The butter chicken was the worst I’ve had."
• "Very bland food, not authentic indian and hardly any spice / heat from dishes."
• "The batter fried items were all dripping in oil and more soft and soggy than crispy."

Ambience

Pros:

• "Great atmosphere - the flowers and trees are great."
• "Cosy interior, friendly staff, quiet enough to speak without shouting."
• "Loves the decor and something that is worth mentioning is well appointed washrooms!"
• "Really appreciated the decor inside and outside the restaurant."
• "The decor is very aesthetically pleasing and I had elation from walking through the door."
• "The atmosphere is incredible with lots of decor pieces."
• "A cozy little place, nicely decorated with thousands of flowers and tree branches stretching above you with elegant light peeking through."

Cons:

• "You even feel it as you walk on the greasy floors."
• "The location of the restaurant is up north but they charge more then central london prices."
• "The paneer tikka came with what seemed like a cooling yogurt dip however my tastebuds were left paralysed by a spicy, almost fizzy dip."
• "The table was a bit cramped."
• "The decor and ambience bizarre."
• "Ambience: Trendy but cramped space."
• "All Indian food tends to be to share and there was no innovation in the menu."

Value

Pros:

• "Price was good. Around £38/each including a drink (coke and beer)."
• "Has a 5 rating for food hygiene."
• "The prices are slightly towards the higher end but for good reason."
• "Food was delicious and reasonably priced."
• "The bill was a bit more than I would usually spend on a meal out (£100 for food and two cocktails) but it was worth it for a special treat night out."
• "Prices are reasonable for the quantity."
• "The food was nice, a little overpriced, but well seasoned."

Cons:

• "Its ridiculously expensive 'tapas'."
• "Great staff but just terrible timing between dishes and very salty overpriced tapas."
• "They kind of made us order more than we could chew, so I can't give 5 stars due to the price being quite on the heavy side."
• "If you are looking to get scammed with 17£ to pay for one small pot of very salty curry, it’s the place."
• "Also it was quite overpriced for the quality and portions."
• "Prices are too high for the dishes' level."
• "Beware they charge 12.5% tip. You may reduce it as you want."