The India - Best of the City Reviews Summary

Food Quality

Pros:

• "The food is delicious, the service is excellent, and the ambiance is lovely."
• "Food was brilliantly cooked, tasty and delicious."
• "The menu boasts an array of traditional Indian dishes, each prepared with precision and care."
• "Best Indian meal anywhere! Thank you for a great night."
• "The use of fresh, high-quality ingredients shines through in every dish, elevating the dining experience."
• "Great atmosphere and food was delicious."
• "The food was the highlight of our London trip I thought."

Cons:

• "For this price you can get far better cuisine elsewhere."
• "The chicken tikka masala was the blandest chicken absolutely doused in sauce."
• "Food was painfully bland."
• "To top it off, I chose a king prawn main, to which I was given ONLY 3 PRAWNS. Absolute rip off and let down from this lot."
• "The food was very flat even though requested for spicy there was no flavour."
• "Bland tasting curry with no depth in flavour at all - and I tried a supposedly ‘very hot’ curry that I probably could've fed to an infant."
• "Apart from the mango lassi which was great the rest of the food was bellow average."

Service

Pros:

• "Service was superb - attentive and quick."
• "Lovely service, offered us complimentary drinks & birthday cake slice!"
• "Salman was the perfect host, we had a really enjoyable meal and the team were extremely accommodating especially with our little baby!"
• "The service is remarkable (thank you Salim), as the staff’s attentiveness and knowledge of the menu enhance the dining journey."
• "Super friendly attentive waiters. Quick service."
• "Service is wonderful, the staff are very friendly and willing to help with anything."
• "The service was quick and enjoyable as well with a very friendly staff, the manager was exceedingly affable and welcoming."

Cons:

• "Didn’t appreciate the waiter standing over me waiting for me to write a review."
• "SHOCKING SERVICE! The waiter chewed gum while serving."
• "Also be sure to check your bill as there was 12.5% gratuity added which we didn’t expect."
• "Great food, but the service is a bit abrasive."
• "They give you the WiFi code and won't leave your table until you do so."
• "It was as though he was holding my change hostage until I reviewed."
• "Staff were uninterested and lazy too - we asked if we could simply hang our coats in the cloakroom, the kid looking after our table shook his head and said ‘just put them on the back of your chair’."

Ambiance

Pros:

• "They even charged my phone & gave us WIFI access as its in basement & no mobile signals."
• "As for the atmosphere it's an interesting place as you can see in the photos but too hot and stuffy when we were there."
• "Cozy restaurant, with pretty good food but the service could be more hospitable."
• "Underground cellar restaurant with arched ceilings gave a nice ambience."
• "The brick arched cellar walls fit with the charming service and exceptional food!"
• "Unique underground restaurant setting and upbeat buzzy atmosphere."
• "We ate in a small arched ceiling dining area with low ceilings."

Cons:

• "The service had a fake politeness to it."
• "The India is not a Indian restaurant but more a Bangladeshi restaurant (expected in London)the hostess and manager were very helpful and accommodating."
• "One of the most forgettable Indian’s I’ve ever had - and everyone in our party agreed."
• "They don't let you eat in peace when stuff is not busy."
• "The lady on reception wasn’t exactly professional, but wasn’t terrible either."
• "I'm have lived in various parts of India but I have never tasted food which tasted like this...there was no authenticity."
• "It was a mediocre Indian restaurant run by a all Bangladeshi staff, included the kitchen staff and chef."