Saltwells Inn Reviews Summary

Category: Pub Brierley Hill

Address: Saltwells Ln, Dudley, Brierley Hill DY5 1AX, United Kingdom

Phone: +441384569224

Rating: 4.4
based on 155 reviews.

Food Quality

Pros:

  • "The food was lovely and the staff were very friendly and welcoming."
  • "Food was delicious, proper pub food and great prices."
  • "Absolutely amazing food very tasty & reasonably priced."
  • "Food was nice, piping hot and well presented at a good price."
  • "Steak was gorgeous and so were the chips."
  • "Food was excellent, and staff were friendly and accommodating."
  • "The food was amazing and the staff were all friendly and really helpful."

Cons:

  • "The soft drinks are quite expensive, with a pint of lemonade costing £3."
  • "Could have soled my shoe with the piece of leather masquerading as steak."
  • "The mixed grill was just as bad, needed an autopsy to identify the meat which was requested well done but arrived raw in places, complete waste of money won't be going there again !!"
  • "The food was disgusting wouldn't feed it to my dog never mind a human."
  • "Familys meals were great but mine and my daughters steaks were a bit chewy and not the best quality meat."
  • "Food cold over cooked had to wait over an hour and then had to ask why people that came in well after us had been served their food first."
  • "Food, too expensive for quality, steak very chewy, peppercorn sauce not nice."

Staff and Service

Pros:

  • "Staff were very friendly (especially the older gentleman with the fancy moustache- didn't catch his name sorry)."
  • "We visited the saltwells Inn this evening for a quick meal after visiting merry Hill. We were meet at the door by a lovely young man."
  • "Staff were friendly and accommodating."
  • "Staff were warm and welcoming and very kind too."
  • "Staff are very friendly & extremely covid safe with their excellent service."
  • "Hats off to the staff here. Gail and the gentleman behind the bar couldn't do more for you. Extremely welcoming and friendly."
  • "Staff were lovely, polite and helpful."

Cons:

  • "Ordered food the man was rude."
  • "The staff was friendly but distant."
  • "Well what can I say the food and service was absolutely awful not blaming the young girl bringing it out when obviously the manager was behind the bar not doing much."
  • "Food took over 40mins to arrive had no apology for the delay, kids meals were wrong so sent back, spicy chicken was cold."
  • "Went to saltwells last night food was not that good and staff kept watching us and commenting they were complaining about how long we were taking to eat."
  • "Member of staff could be heard complaining about how long we were taking to eat as all the kitchen staff were leaving and they would have to prepare our desserts themselves."
  • "Most of the staff was warm and welcoming but a young girl that was doing table serving kept making comments saying is it nearly home time because she can't be arsed to work there and her attitude stunk."

Ambiance and Location

Pros:

  • "It's a nice place and comfortable inside."
  • "Lovely pub in a great location."
  • "Play area was great and lovely inside."
  • "What a lovely pub! Perfectly located on the edge of the Saltwell woodlands, outdoor play area for kids, good choice of beers, huge plates of tasty food."
  • "The pub itself has a certain charm about it and very relaxed atmosphere."
  • "It's an absolutely lovely area to stay and have a pint or two."
  • "The pub is situated in a nature reserve."

Cons:

  • "Unfortunately, it has not kept up with maintenance, and the outdoor play area for children is dilapidated."
  • "The restaurant was very cold."
  • "The outdoor play area for children is dilapidated."
  • "Toilet's are seriously dangerous in cleanliness, especially young children."
  • "Will not be going here again, I have a small dog and there was no where to sit and eat outside the tables were slanted and dirty."
  • "Very rude staff, had to park on car park for a-bit due to car breaking down."
  • "Parking says free to patrons only but if you don’t ‘log in’ once there you get a £60 fine."

Value for Money

Pros:

  • "Children's meals at under £4.00. Nothing pretentious but good value pub grub."
  • "Great value for money."
  • "Lovely food and very competitively priced."
  • "The food is so cheap in price but still great quality."
  • "2 meals for £15, great value."
  • "The prices are down right cheap compared to the venue and what you get."
  • "The 2 meals for £10 is excellent value."

Cons:

  • "nice little pub with decent play area outside, but VERY expensive.. 1 pint of san miguel, 1 pint of dark fruit cider, and 1 plate of cheesey chips.. £15.35p... REALLY????? we wont be returning..."
  • "Visited for a quick drink after a lovely walk in Saltwells Nature reserve. Had 2 drinks but when we tried to order a third a small coke costing £1.75 after it was poured we were told they would not take payment for less than £5 on a card."
  • "The dogs enjoyed the food more than us very expensive when you can have a freshly cooked Calverley 2 miles away."
  • "Cheap quality food,been once before and tasted like microwave food."
  • "Great service and good social distancing but the food was truly shocking mixed grill dry and overcooked sirloin tough."
  • "Absolute rubbish, food was a joke, the staff watched us as we were eating making us all very uncomfortable."
  • "Food however needs to be a lot better. My husband and myself order garlic mushrooms to start - there was no sign of garlic of any sort - they were over done and hard."

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