The Fellows Pub Reviews Summary

Atmosphere & Venue

Pros:

• "The place looked amazing, a big improvement on the venue."
• "Great atmosphere but unfortunately they seem to have stopped every week."
• "Great comfy seating and everything spotless and sparkling."
• "The place is laid out nicely the decor has a lovely finish to it."
• "What a beautiful place! The interior design is fantastic, really stylish and classy, way better than any other eatery in Dudley!"
• "The pub itself has had a much needed face-lift and it's looking fresh and smart."
• "It's newly refurbished and looks really nice, they have made a really super job of it."

Cons:

• "Great atmosphere but it was to packed and way to hot."
• "The place was packed to the rafters so I am sure they would have broken health and safety rules as we were literally fighting for somewhere to put your feet without them being stepped on."
• "The pub could be better set out when they have a band playing, to many tables and so it makes it very congested and it makes it very packed."
• "Sadly if you have children under 17 years of age you are not welcome in the pub which is a great shame so avoid and try a child friendly place instead."

Service & Staff

Pros:

• "The waitress Thea was helpful and very knowledgeable of drinks and menu was very attentive made us feel welcome and she was lovely to chat too."
• "Service was excellent. Thea is a real credit to the place. Professional, friendly, helpful and efficient."
• "Bar staff were all friendly and very helpful."
• "The staff were so helpful and friendly and the room was set out beautifully."
• "Vicky, Thea and the team went above and beyond to make our special day the fantastic success that was enjoyed by everyone."
• "The staff and owners are friendly and attentive and the ambience in Victoria's restaurant is just right in a delightfully appointed restaurant."
• "The service was amazing. Thea and her team have mastered the right balance of not being in your face but always available when you need them."

Cons:

• "One tiny criticism vaping is smoking as far as Im concerned and should not be allowed inside the building."
• "Felt very sorry for the bar staff not enough change and way to many people."
• "Although some of the staff seemed keen to help (others were not so good and quite uninterested if not stroppy) and they seemed very badly organised."
• "As soon as the complaint was made one of the waitresses shook her head in disbelief and huffed as she looked at the other waitress."
• "The attitude of the one waitress was disgusting and she shouldn't be in customer service."
• "After standing at the bar for almost 15 minutes, watching people coming up the bar being served before us."
• "Could have done with another member of serving staff as they were struggling because they were so busy."

Food & Drink

Pros:

• "Bill for two with a bottle of wine was £40...bargain these days."
• "The wine was very palatable and not overly expensive."
• "Great meal, good value, fantastic service, very welcoming will definitely return."
• "The food was excellent with a wide variety of choice, portions were plentiful and very well presented."
• "The food is lovely. Plentiful, tasty and reasonably priced."
• "Good service, big portions and reasonably priced food."
• "The food was SUPERB. All our guests commented and said it was the best that they had ever tasted at an event."