Address: 11 Gerrard St, London, W1D 6PP, United Kingdom
Phone: +442072870900
Rating: 3.6
based on 382 reviews.
Food Quality
Pros:
"This is the best meat and rice in Chinatown."
"The pork belly is also worth trying!"
"The food was excellent and very authentic."
"Hands down best I've tasted in London."
"Flavor seeps into duck and chicken meat almost to the bone."
"The famous roast duck was the best I’ve had anywhere."
"The food was so delicious. Not too spicy but very filling and full of flavour."
Cons:
"Food was ok, a lot of the dishes came out cold or luke warm."
"An appalling experience. Over £50 for 2 mains, rice and noodles including £19 for a “fillet” steak in black peppercorn sauce. Inedible and chewy."
"Food full of oil not pleasant."
"The food was bland and tasteless. My Wonton soup tasted like dishwater."
"One was okay (the pork belly), and one was terrible (the szechuan chicken)."
"Their famous roast duck is tasteless and their hot and sour soup also felt watered down."
"Food was nothing special, serving sizes tiny."
Service
Pros:
"Service was quick, but no staff spoke to us really; they just showed up to take our order, but we didn't mind as it felt more casual that way."
"Good food, good value, good service, what more can you ask."
"We got a place very quickly even outside thanks to the friendly waiter. He checked in with us regularly even so it was super busy."
"Great food, good service, we were served despite arriving late."
"Service was good, food comes quickly and they speak English."
"Service is quick and efficient."
"Service was fast, staff were very friendly and the price was very reasonable."
Cons:
"The service was a joke. The waiter and the waitress in this restaurant absolutely don't know what service is and they even have hard time to communicate with people."
"The waitress was terrible, not smile, not explanation of the dishes, rude."
"Service was very poor and slow."
"Waitress was partially rude."
"The services was extremely terrible."
"The service was very abrupt."
"Service and meal can feel a bit rushed."
Value for Money
Pros:
"I was positively surprised to find a Chinese restaurant in the so touristic Chinatown with reasonable prices and nice food."
"Rather reasonable pricing in my opinion."
"Prices reasonable + good portions = good vfm."
"The price was also very reasonable."
"Food was delicious and worth every penny would highly recommend."
"Prices are reasonable."
"Very clean, they sterilize the table every time the clients leave."
Cons:
"It's also not that cheap anymore, but that's London now right?"
"Good service but disappointing hotpot. £65 for two people with individual prices for each add ons."
"For poor service and rudeness we were charged £20 and to make matters worse two of us had severe diarrhoea a few hours later which demonstrates a poor grasp of hygiene standards."
"Mostly I got small pieces of chicken with bones!! They also didn’t serve that much portion of chicken, most of the pot was filled with herbs.. not a good price to value."
"It's also rather pricey and I think you're better off with some of the take away options around."
"Came here feeling hungry and excited but left feeling like I’d been robbed. Very expensive!"
"So so food for expensive prices, relative to the quality provided."
Atmosphere
Pros:
"The environment is not fancy, but it is clean enough for me."
"Authentic food, great service, lovely ambiance. 10/10"
"You taste/feel the old Hong Kong here."
"Lively and lovely."
"It’s an authentic Chinese restaurant💯"
"Served in a traditional Chinese setting, crowded and loud."
"Cantonese restaurant that is perfect for big groups."
Cons:
"Booking in advance is highly recommended as the place is very small and cramped."
"Smallish restaurant with cramp seatings."
"The service feels a bit rushed, and the restaurant a bit cramped but in my opinion, it's part of the hustle and bustle style and somehow adds to the experience."
"The tables can be dirty when you sit down. The toilet is also a mess."
"The interior of the restaurant, it's very cramp and claustrophobic oh and very outdated. (Badly in need of a major facelift)"
"The space was crammed to fit more people in which ended in me getting whacked in the back of the head from passing wait staff."
"The place was dirty and there were flies everywhere!"