Mouchak Street Ltd Reviews Summary

Food Quality

Pros:

• "The food here is flavoursome and portions are good value for money."
• "Food was delicious, the star of the show was the pizza sandwich which is 10/10."
• "Everything ordered was warm, well presented and very tasty. No complaints at all."
• "The mixed donner was not the way it usually is. Tasteless and there were slimy bits in it. A let down."
• "Pizza was ok, but a little dry, base was decent too."

Cons:

• "Breakfast was overpriced for the quality of the food received."
• "The Halwa was more of a paste rather than proper authentic fresh halwa."
• "I ordered a Deshi breakfast; Omlete, Chana Daal and Shuji Halwa (not Gajor Halwa but yet tasty)."
• "The pizza I had last time had really chunky toppings and cheese wasn't grilled well like normal."
• "The mix grill was a disappointment, the chicken leg was dry/overcooked and the sheesh kebab was very dry."

Service and Staff

Pros:

• "Staff were very friendly and offered great customer service."
• "Staff are super friendly, food is 🔥 freshly prepared."
• "Service was quite quick and we didn't have to wait long for our food."
• "Staff were very polite and helpful. Food came out in a timely fashion and was warm."
• "I'm extremely picky when it comes to pizzas and I must say I really enjoyed Mouchaks pizza."

Cons:

• "Customer service was average, no cutlery or napkins provided and had to walk over to the counter to request them."
• "Lack of staff front house. No customer service. No cutlery."
• "It took over 35 mins for food to arrive. My chicken wrap was a chicken shawarma wrap."
• "I am very unhappy with the customer service I received."
• "Service virtually non-existent. Tea not available at lunch time despite seeing others having theirs."

Atmosphere and Decor

Pros:

• "The atmosphere was lovely, nice decor and comfortable seating."
• "The place was very clean and had a relaxing atmosphere."
• "Mouchak Street was a great experience, from top to bottom. Clean and spacious seating."
• "Really nice experience at Mouchaks today. The decor was pleasing, with ample amounts of seating."
• "Quiet restaurant, food is served fresh, the ribs were quiet pricey and the meat was scarce."

Cons:

• "The place could do with a once over clean to be honest."
• "Was taking a picture of the lights as I really liked the lights only to discover loads of dust on there."
• "Ok diner but not worth a second visit really, nothing amazing. Ok decor but no atmosphere."
• "Tables were sticky from night before, Frozen shana prathas would have been better."
• "The decor is nice and clean the food is lovely but they make the nan bread with pizza dough."

Price and Value

Pros:

• "The prices are very reasonable and they don't overcharge on drinks like many places."
• "Good customer service, welcoming and friendly. The desi breakfast is good and there paratas are not from a packet."
• "The portion size was really big as well :) At the time we went they only accepted cash."
• "Food always delicious, the portions are just right, and they let you take leftovers home in takeaway containers."
• "Very good food. Very good portion size. Good service."

Cons:

• "Breakfast was overpriced for the quality of the food received. Portions were quite small for the price."
• "Overpriced for what’s being served. I can get a doner and mix grill large kebab for £17 so not sure why I spent £40."
• "The one downside bath times is their price is a bit too high for the area and especially for the kids menu."
• "The food is very average for the price. I asked for lamb Donner and got a mix of chicken and lamb."
• "The mixed Kebabish with nagga and shatkora but tasted incredibly bland. Needed a lot of sauce on top to give it some sort of kick."