German Doner Kebab Reviews Summary

Category: Kebab shop Birmingham

Address: 84 Bull St, Birmingham, B4 6AB, United Kingdom

Phone: +441212364877

Rating: 4.3
based on 381 reviews.

Food Quality

Pros:

  • "This place is the best kebab ever!!"
  • "The food was amazing Lamachun Wrap was by Far on of the best wraps I've had."
  • "Kebab bread is fantastic and very similar to a traditional Turkish."
  • "Quality of the food is top notch."
  • "The doner meat is tasty, leaner and not as greasy as in the local chippy/kebab houses."
  • "The food is excellent in comparison to your normal corner shop chippy."
  • "The food was absolutely delicious."

Cons:

  • "The food I received was stone cold slop."
  • "The food was absolutely atrocious due to the fact it did not taste fresh whatsoever."
  • "When it came, the food was very bland, there's hardly any seasoning."
  • "The food is bland and tasteless now."
  • "The food did not taste great the chicken bits was burnt in parts and the wraps had far too much sauce and yoghurt in which made it difficult to eat as it oozed out."
  • "The meat itself tasted of washing up liquid. Chilli sauce was tasteless."
  • "Every item was cold. I ordered 3 meals and none of the meals had any of the extras I had paid for."

Customer Service

Pros:

  • "Fast service and friendly staff."
  • "Our server at the till was really helpful."
  • "The staff members are very kind with the customers and the service was very fast."
  • "What truly sets this place apart, however, is the attentive and friendly staff who go above and beyond to ensure patrons have a memorable time."
  • "Once I arrived at GDK and as I walked in a boy called Tayib welcomed me at the counter."
  • "Sareena and her colleague were very professional, helpful and super amazing, and they gave us great banter."
  • "I received exceptional customer service from Ihtsham, who was pleasant in his manner right from ordering to finishing my meal."

Cons:

  • "Customer service could have been better."
  • "Both the manager and assistant who served me had little or even no interpersonal skills or even knew how to treat a customer."
  • "The guy (manager maybe) was not very apologetic imo, and the other staff didn’t look bothered especially the girl who served me."
  • "The staff on the phone was very disrespectful, straight blamed the driver."
  • "Some of the staff were polite but the cashier was unwelcoming."
  • "Staff were really miserable and unhelpful. One rolled their eyes when I asked a question."
  • "Staff is unprofessional and untrained."

Cleanliness

Pros:

  • "Clean place and kept nicely."
  • "Neat & tidy place, very friendly staff."
  • "They have a nice seating area upstairs."
  • "The establishment and its surroundings are clean."
  • "The interior is a 10 out of 10."
  • "The place is kept clean and well looked after."
  • "Environment is neat and clean, staffs do work very hard to keep the environment clean."

Cons:

  • "Been there a number of times but I've stopped as it is a horrible place."
  • "Upstairs was dirty. Dishes left untidied and tables were dirty, the floor was wet with drinks."
  • "Worst thing is that upstairs is always dirty and toilets are never cleaned."
  • "The wash room was very dirty."
  • "The place is disgusting I ate here and there was a dead fly in the food."
  • "Went to this branch with family thinking same as the Stockport restaurant how wrong, place was dirty."
  • "I’m glad I didn’t actually need to use the toilet itself as it’s a ladies&gents toilet and it was disgusting."

Value for Money

Pros:

  • "The extra meat was worth it."
  • "Very good experience at GDK, ordered the gym box which was really tasty and good value for money."
  • "I thought the value for quality was ideal."
  • "It's reasonably priced and a decent portion for lunch."
  • "Food is bit expensive. But it's worth it."
  • "While it's a tad pricier than typical fast food, the quality and generous portions make it worth the extra cost."
  • "Recently ordered from GDK, at first I thought the food was expensive but I had to try it, all I can say is that it was worth every penny, succulent meat crispy fries and the meat shavings were perfectly proportioned!!"

Cons:

  • "There is far too much waste which needs to be addressed. Every food item is at least two layers of packaging deep."
  • "Following the hype from friends and family we decided to try GDK. The food is really nice with authentic German Donner, however it is very pricey for the portion sizes."
  • "Quality of the food is top notch but waaay under proportioned too over pricey."
  • "The price is higher as well. Plenty of other options in the city centre to spend 10 pounds."
  • "Too much hype. Average doner. Very small portions, very pricey."
  • "Overpriced and poor quality, I have had better kebab meat, and more of it from the local chippy at a third of the price."
  • "Very poor value for money AVOID AT ALL COSTS."

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