Miller & Carter Solihull Reviews Summary

Service

Pros:

• "The service from our waiter Ian was impeccable too."
• "Vicky was a fab waitress, very friendly, knew her stuff about wine and steak!"
• "Our server Adele was vey attentive and friendly, nothing was too much trouble and really went the extra mile."
• "Our waiter tonight, Ian, has been fantastic, very polite and was able to explain a couple of different things on the menu."
• "Donna our waitress was lovely and could not have been more attentive."
• "Our server was brilliant and very attentive."
• "Service was top notch, our waiter was Craig, can't fault his service whatsoever, very welcoming, helpful and friendly."

Cons:

• "Restaurant was surprisingly busy for a Wednesday night; service was a tiny bit slow but we understand that 'they' has stood one member of Staff down and then the Assistant Manager(?) had a family issue to attend to as an emergency."
• "Very poor service, very slow. Extremely.... expensive."
• "We were left for half an hour after finishing our food - no-one came to take our plates or bring the dessert menu."
• "Verrrrrry slow service."
• "Service was not great. The young lady who was looking after us looked stressed out."
• "Servers appeared rushed and unsupported."
• "Very disappointing evening, went for dinner on a Thursday night. Short staffed waited on arrival to be seated."

Food Quality

Pros:

• "The steak itself was excellent."
• "The food we had was all good and the Belgium chocolate brownie pudding is soooo good…."
• "Meat as a whole was very nice."
• "The steak was absolutely to die for."
• "But the Buttermilk Chicken was the nicest meal I've had for years. Absolutely delicious and cooked to perfection."
• "Steak was amazing we had butchers block and it was all cooked to perfection."
• "The food was absolutely amazing, never been here before and definitely will come again soon!"

Cons:

• "We ordered a Deliveroo from here which took over an hour to arrive and then when we finally received this order 50% of the food was missing."
• "Ordered a fillet it arrived over cooked, ribeye was tough and fatty."
• "Tables and menus were sticky / not clean. All of that contributed into a not very relaxed, welcoming atmosphere."
• "Fairly expensive, not value for money, wouldn't visit again."
• "Food took ages to come and when it arrived it was average, my partners food portion size was very small and my steak was chewy."
• "The presentation of my daughters cake was not so good."
• "Overpriced, bland food was served with cold chips and a warm rack of ribs with no sauce and not much flavour."

Atmosphere

Pros:

• "The decor is outstanding, seats were lovely and comfy, and the table layout is great!"
• "Lovely atmosphere also."
• "Great food, great service. Visited on a Saturday night so I always expect slower service wherever I go on a weekend but food came out quickly as it usually does."
• "The food was delicious and very good value for money from the set menu."
• "Lovely atmosphere, and warm welcome from the staff."
• "Great atmosphere - the food and drinks were high quality."
• "We had a wonderful lunch experience in a sophisticated clean friendly atmosphere."

Cons:

• "We were also on a date and were sat surrounded by family's, so found it noisy and hard to talk."
• "Although we overhead alex speaking about us and scowled at us the whole time we were in the store this made us feel extremely uncomfortable."
• "Although we did not enjoy and didn't think we got quality & value."
• "The atmosphere was none. The candles not light and buckets of cutlery left at waiter stations."
• "Place was Drab and just no ambience at all Miller Carter is really poor now just not worth going and I won't again!"
• "We were also seated in an area where there were lots of families and children. Friday night at 8pm was not an ideal position in the restaurant."
• "There was a constant draft so it was really cold."