Scott Osteopathic & Health Clinic Reviews Summary

Professionalism and Expertise

Pros:

• "Scott has worked his magic for the last 9 months and I haven't felt so good for ages."
• "Having been treated by Scott over the last 7 years for various issues, he has always been hugely knowledgeable and professional."
• "Scott is extremely knowledgeable and professional in his work."
• "Scott himself is brilliant. He really gets to know his patients and ensures that they feel relaxed."
• "Scott is very skilled at sorting out my back problems."
• "Scott's calm approach and technical ability is truly unrivalled."
• "Scott is professional and friendly, he is also extremely knowledgeable."

Cons:

• "Because my problem is wear and tear I still have a little pain which comes and goes."

Customer Service

Pros:

• "Visiting Scott has been a very positive experience.. Explains everything making sure you understand if you phone with any queries or worries Scott will always get back to you."
• "I was recommended Scott by a handful of local residents and managed to get an app within 48 hours - he was great."
• "All the staff are professional and friendly."
• "The ladies on reception are very polite and understanding."
• "All the receptionists are very welcoming."
• "The reception you receive is always professional and caring putting your health and well-being as their priority at all times."
• "The reception staff were lovely and so patient when I needed to change appointments."

Cons:

• "No negative comments related to customer service were provided in the reviews."

Facilities and Accessibility

Pros:

• "Free parking available too."
• "All staff are very friendly, there is free parking which is always a bonus."
• "The surgery itself is just modernised, easy to get too and has parking."
• "The Practice has lots of parking which is a bonus!"
• "Nice place, easy parking."
• "With plenty of parking, friendly and helpful receptionists and having all been recently refurbished, this is a great Osteopathic clinic."
• "The clinic was new, clean with plenty of easy parking."

Cons:

• "No negative comments related to facilities and accessibility were provided in the reviews."

Treatment Outcomes

Pros:

• "The treatment that I received was amazing, giving me back almost all of my shoulder mobility."
• "Alistair sorted it in 2 sessions. My back is the best it’s been in many years."
• "I left pain free and feeling really happy."
• "I felt so much better after visiting and the aftercare was great even after I finished."
• "After about 4 treatments with Scott it was gone."
• "Each time I've walked out I've felt 3 inches taller and can move my neck like an owl."
• "My mobility was instantly improved and the pain I had been suffering with subsided quickly."

Cons:

• "No negative comments related to treatment outcomes were provided in the reviews."