Bluebell Dairy Ice Cream Farm Reviews Summary

Category: Animal park

Address: Locko Rd, Derby, DE21 7AR, United Kingdom

Phone: +441332673924

Rating: 4.4
based on 326 reviews.

Entertainment and Activities

Pros:

  • "The shows/activities they had on was brilliant and entertaining for my 18 month and 3 year old, we spent the whole day there."
  • "Lots to do for kids; animals to see and feed."
  • "It was perfect for my 4 and 8 year old."
  • "A great day out. Well set out, healthy friendly animals."
  • "Thers also a few animals to see and a few play activities to keep the children entertained after and before the experience."
  • "The bouncy pillow was his favourite and the animals of course."
  • "Loved it but was very busy. Plenty of play things for all ages."

Cons:

  • "Very disappointing we travelled all the way from Nottingham to bluebell dairy after hearing good reviews."
  • "Couldn’t see that the maize was actually open as gate was shut."
  • "I was absolutely appalled at the lack of enthusiasm from the staff, absolute rubbish entertainment."
  • "Only real complaint is the need for more toilet facilities."
  • "If you're autistic or physically disabled it's not amazingly accessible."
  • "Also mention of go karts on the map, but couldn’t find it."
  • "Why on earth do they charge for adults???"

Food and Dining

Pros:

  • "The food we had was very tasty and reasonably priced."
  • "Good quality food in the cafe."
  • "We had a lovely lunch - the sausage roll was the best I’ve tasted!"
  • "Cafe food delicious."
  • "Fresh milk to take away straight from the cow."
  • "Lovely ice cream!"
  • "Bluebells ice cream is definitely worth a try and is quite famous locally."

Cons:

  • "We were disappointed with the food on offer."
  • "The food is expensive but does not reflect the price you pay due to poor quality."
  • "Service was slow and the coffee was mediocre, with spilt coffee marks on the mugs."
  • "Food is really expensive £6 for a sandwich £18 for 2 1/2 sausage rolls."
  • "Baked potato must have been cooking for several days, and reheated several times, i have never seen a liquid potato before!"
  • "Would not recommend the cafe at all, ordered a cheese sandwich which took 25 minutes to arrive."
  • "A child toast was an extortionate £1,99 for just one slice of bread!!"

Value and Pricing

Pros:

  • "We don't mind paying for a decent day out and laughs with the family."
  • "Nice touch that there is only a small charge for animal feed."
  • "Now started charging entry, which is still fantastic value and worth every penny."
  • "Great free day out."

Cons:

  • "We spent so much money and only stayed for 2 hours as we had completed all the activites and even had lunch in that time."
  • "Really disappointed today to find that there is now an entry fee of £4 per adult and £3 per child."
  • "Ridiculously expensive. I paid £11 to get in and then had to purchase animal food."
  • "Very expensive £4.50 each adult and £4.50 each child then animal food on top on a weekend visit."
  • "The animal feed is extremely overpriced considering they now charge an entrance fee."
  • "It's quite pricey for what it is but they've obviously got a lot of mouths to feed!"

Staff and Service

Pros:

  • "Friendly and helpful staff."
  • "Friendly, chatty staff."
  • "Angela served us and could not have been more friendly and welcoming, as were the other staff."
  • "Every time we visit it’s always such a pleasant experience."
  • "The staff here are really help full and polite too."
  • "Staff are friendly and helpful though."

Cons:

  • "Staff were not friendly and made us feel uncomfortable."
  • "Avoid this rip-off and grubby place."
  • "Staff seemed totally disinterested and despite four people serving, none made any attempt to ask what we wanted."

Facilities and Accessibility

Pros:

  • "The toilet facilities were clean and pleasant to use."
  • "Great place to take the kids on a sunny day."
  • "Great place to spend the day. Lots of outside seating which I can imagine is great in summer but super windy today so seating inside was at a premium."
  • "Previously parking has been a nightmare but they seem to have addressed this through slot booking."
  • "There previously was a lack of seating, again addressed through seating in the barn."

Cons:

  • "Might need to request help to disabled toilets as one way system prevents wheelchair access."
  • "The car park was a swamp which was not the farm's fault as the weather had been very wet but the whole set up was pretty chaotic."
  • "The driveway needs sorting because it is very dangerous when walking on foot with children!"
  • "Only real complaint is the need for more toilet facilities."

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