Imperial China Reviews Summary

Food Quality

Pros:

• "Authentic Cantonese food in the heart of Chinatown."
• "The food I ordered was fantastic and delicious."
• "The mixed fried rice was well cooked - the ingredients were well balanced and the texture was right. It was very tasty."
• "The food is amazing, I highly recommend the beef fillet with chefs special sauce!"
• "The food was delicious."
• "The food is fresh and the menu has all the standard Yumcha dishes to make you happy!"
• "Every dish we had ordered was very good indeed!"

Cons:

• "Starters were dry and uninteresting."
• "The chicken was in my opinion a little overdone."
• "The chicken was dry and almost cold, the nem was bland."
• "Food was bland, portions were skimpy and over priced."
• "Tasteless Chicken Cashew, expensive, over complicated and large menu."
• "Food was bland and unappealing."
• "The deep fried soft shell crab had hardly any crab in."

Service

Pros:

• "Good food, decent prices and friendly staff."
• "The service is fast and efficient, but doesn’t feel pressured, everyone seems genuinely pleased that you’re here."
• "Service was brilliant."
• "The staff are always friendly and attentive."
• "The staff were friendly and the food was very affordable."
• "Service is excellent."
• "Very friendly service. They don’t rush you to pay or leave."

Cons:

• "The whole experience was really stressful- like a boot camp meets a restaurant."
• "Very disappointed at their service!"
• "The service was honestly bad."
• "Service was not acceptable since food came in 2 batches and the interval was quite long."
• "Some older male staff can be rude."
• "The staff were rude and dismissive, you need to be more attentive to your dining customers."
• "Really poor service, many waiters, none of who actually seem to help."

Ambience

Pros:

• "The entrance is definitely a lot nicer and raised my expectations for the interior."
• "It is well decorated and clean, elegant and comfortable."
• "The restaurant certainly has a nice ambience."
• "The outside is very nice with a little courtyard with a small bridge and koi river at the entrance."
• "A quaint entrance courtyard with a pond full of Koi fishes."
• "The place feels very relaxed and friendly."
• "Beautiful hidden gem with fishpond."

Cons:

• "Many tables were empty on Saturday evening and we can now see why."
• "The glass on the first floor was dirty and the toilets are in need of repair."
• "Now it's empty, different menu with a thousand different things on it."
• "Washrooms were a bit grim in my opinion."
• "Just a little outdated seating, which was on the dark side."
• "The restaurant is quite dark and the tables are crammed."
• "Really old style sitting area with a heavy carpet. It smelled old as well."

Price

Pros:

• "I couldn't believe how reasonably priced it was, especially considering the quality of the food."
• "A good place in Chinatown for reasonably priced good food."
• "The food is well priced (especially given it's in London)."
• "Very good food (especially the dumplings) at reasonable prices."
• "The food was great and not over priced."
• "The price is fair, in line with other Chinese restaurants in the area which serve similar items."
• "The price is very reasonable."

Cons:

• "A little pricey though with 12.5% service charge."
• "Rather pricey at about £50 for two people."
• "Food was extremely expensive and horrendous."
• "The prices are also a ripoff and you have to pay 12.50% for services that don’t deserve even half of it."
• "The restaurant is too expensive for the dishes and their size."
• "Plus, the prices are a complete rip off."
• "Food was tasteless and came out incredibly expensive."