Address: Broadgate, London, EC2M 2QS, United Kingdom
Phone: +442038179888
Rating: 4.2
based on 325 reviews.
Service
Pros:
"Our waiter was very friendly and accommodating to my friend's dietary restrictions."
"Service was the quietly competent kind that appears to refill your glass before you know you need it filled, and were very happy to talk about the food."
"Giacomo provided the best service with his infectious enthusiasm and positivity."
"Service was great. We were served by Maria."
"The service was wonderful, with the staff being attentive, friendly, and going above and beyond to ensure a pleasant dining experience."
"The service is quick and the staff very friendly many thanks to Adam and Maria for their warm welcome."
"Our waiter was amazing, friendly and took our orders and everything came on time."
Cons:
"Service became a bit slow as the restaurant got busy and this is by no means a cheap meal."
"When called, the attitude of the reception team was extremely dismissive and unapologetic."
"The staff send awfully stressed out though and you can witness arguments between them which isn't great when you try to enjoy your meal."
"Service was extremely slow, we waited for nearly an hour before we was even asked for drinks."
"They were ignored and treated unprofessionally by the staff in the restaurant."
"The service was terrible, very slow, took us 30mins to even order drinks or food."
"The service is also very rushed, no attention for detail which is surprising considering the price."
Food Quality
Pros:
"The food here is actually incredible!"
"Impressive. Stunning place for Dim Sum and omg the Cocktails, are simply wow!!"
"The food is excellent and very sophisticated."
"The exceptional quality of the food is evident, and the fact that it's reasonably priced is just the cherry on top."
"One of the best dim sum restaurants. The dumplings are really delicate and delicious."
"Absolutely delicious dim sum."
"The food was fantastic! I had dim sum for starters, beef with rice and asparagus and a honeycomb pancake for dessert and enjoyed all of it."
Cons:
"Okra fries were a bit greasy and could do with more spice in the batter."
"Food that expensive and they don't even make it fresh for you."
"The Chinese food here is actually adapted towards the appearance and dish styling, so the chefs here are trained to ignore tastes."
"Unfortunately the food left much to be desired, although there was an array of dishes I can't pinpoint even one dish that stood out."
"Very disappointed at the dimsum, the steamed ones especially as the skin was way too chewy and gelatinous and the flavour was slightly bland."
"The mains tasted exactly like a Chinese takeaway."
"The food is generally fine, but definitely overpriced."
Ambiance
Pros:
"The restaurant is very pretty, the vibe is great."
"Great atmosphere."
"Pristine white tables with flowers everywhere, looking over the vibrant enclosed dining areas below, on a warm day, it was lovely experience to eat here."
"The ambience of this restaurant is very, very nice."
"The ambiance was truly impressive."
"The atmosphere is fantastic."
"Went here for Valentine’s Day and service was impeccable, food was impeccable, atmosphere was incredible."
Cons:
"It was feeling stuffy inside, lack of any fresh air or ventilation."
"The restaurant décor was just bland."
"The atmosphere was way too noisy and tables were very close to each other."
"Huge place, many tables, too loud and too busy."
"Ambiance was poor and the whole place looked like it needed some TLC."
"It felt like an ordinary restaurant fitting as many people as they can to make money."
"Only downside is it was a little noisy which was overwhelming at the height of the lunch rush."
Value
Pros:
"At Hakkasan, you need to order a whole duck, while at Yauatcha, you can order a half portion which is more budget-friendly and still satisfying for two people."
"While it's true that Yauatcha can be a bit on the expensive side, I believe that the quality of the food and the overall dining experience more than justifies the cost."
"It's got a huge selection of Vegan foods which is great for us."
"The ice cream that comes with the dessert is always delicious too!"
"Pricing was good as I had the £35 set menu which came with a cocktail."
"Prices are fair considering location."
"The food for the standard is very reasonable."
Cons:
"Service became a bit slow as the restaurant got busy and this is by no means a cheap meal."
"For just under £500 for 3 people, better 1st time service was expected..."
"We've been regular visitors as food is great but wont be going back after being stuck with £200 charge for cancelling a reservation we made a few hours earlier that day."
"The whole experienced felt like I was being ripped off and they were taking advantage of it."
"It is really the drinks that are very pricey (small glass of wine £10 plus)."
"You'd be lucky to get under £150 for 3 people as they add a horrendously big service charge."
"Service charge was to high for the service provide nearly £20."