Kowloon Restaurant Reviews Summary

Staff and Service

Pros:

• "I saw the reviews saying staff can be rude so I braced myself for it and it was completely unnecessary as staff were completely fine."
• "The staff were very helpful in getting us a table of six despite the restaurant being very busy."
• "They staff were helpful with describing what is inside of them."
• "Staff were very pleasant."
• "Really lovely staff."
• "The service in the bakery section is also friendly and efficient, making it a great place to go for a quick and cheap bite to eat."
• "The staff was very help full, I pointed that there was no noodles, she said will bring some over, yes she did and we had hot new noodles."

Cons:

• "BEWARE STAFF ARE THIEVES!!"
• "VERY RUDE WAITRESS. They keep on asking if you’re finished even though you are still eating."
• "Staff were super unfriendly and rude, talking bad about customers out loud and rushing them."
• "Shockingly rude behavior and really bad service by the lady owner."
• "Very rude staff."
• "Rude dismissive staff! One male staff swearing whilst serving."
• "The staff was really rude demanded that we paid for the food before we ate."

Food Quality

Pros:

• "The pastries are very good and are a fairly reasonable price."
• "Perfect buffet for the Chinese food."
• "It serves up the most authentic and best tasting Hong Kong pastries and breads you can find in Chinatown."
• "Love the salt and pepper beef!"
• "Such a great selection of traditional Chinese sweets savory cakes and bakes."
• "Tasty food with a great range of food from Fried Squid, BBQ pork, Black bean chicken, spring rolls and sweet & sour chicken."
• "The food was excellent, plenty to choose from and no feeling of being made to hurry."

Cons:

• "DO NOT EAT HERE! I found a steel wire in the fried cabbage! The steel wire is from the material used to scrub pots and pans!!!"
• "The food was disgusting the worst Chinese buffet I’ve been to."
• "Ate here last night and have horrific diarrhea today."
• "Rice in lotus leaf was very unpleasant. Rice was extremely hard and the filling wasn't nice."
• "The squid rings were floury, very chewy and extremely ‘fishy’."
• "The 'food' if you can even call it food, tasted like what i presume road kill would taste like."
• "The egg fried rice is disgusting, there was a piece of fried egg there that looked like someone chewed it and threw back in the buffet."

Hygiene and Cleanliness

Pros:

• "Suggest hair nets for staff and (if not already) better hygiene practices."
• "It seems that they are really attentive to cleanliness despite the bad reviews about it."
• "They have air conditioning and toilets downstairs and they do takeaway boxes too."

Cons:

• "Second, lack of hygiene."
• "Toilets filthy."
• "Poor hygiene conditions."
• "The floor wasn't clean and the staff were untidy."
• "Went to the toilet before we left and the gents toilets happen to be downstairs and the door is opposite the kitchen door which at the time was open. Looked filthy inside which made me feel sick."
• "Bought some cakes from here... Clearly no hygiene standards whatsoever."
• "They started cleaning under the food units with sticks and disgusting stuff came out."

Value and Pricing

Pros:

• "The food for us was honestly great! Only £13.50 for the all-you-can-eat buffet and the meat was all good, perfect for a pit stop on a walkabout."
• "This isn't fine dining, but where else do you get a whole meal for less than £15?"
• "good option if you are looking for a quick meal at a good price. it's all you can eat formula."
• "For value for money, convenience and tastiness I'd give them 5 stars."
• "Food was good for the price."
• "A very good place to eat has a good selection of food, and for the price, it's better than Mc D."
• "This restaurant at Chinatown London offers dine in all you can eat for £12 and take away of selected foods for £6."

Cons:

• "You have to pay first to eat. If I was not wrong, they only accept cash!"
• "Third, they are asking for cash upfront, without any signage outside so that customers can be prepared to get cash."
• "Strange how all the Chinese buffets in China Town now insist on cash-only."
• "Very strange that this one and other similar ones do not accept cards come on its 2019 it can't cost that much for card transactions."
• "They only take cash and the service wasn't great."
• "Eat as much as you can. Paying as soon as you seating and only cash £££ Chicken nuggets and pork were fine but tea was tasteless."
• "Cash only. I missed the sign... the lady was so horribly rude to me."