The Ship Reviews Summary

Food Quality

Pros:

• "We had roast - huge portions, tasty and good prices!"
• "We had fish and chips and burger and chips and both were well cooked and delicious."
• "The restaurant food is very good."
• "Food from burger bar is good and filling."
• "Super tasty food & staff friendly and quite fun."
• "I ordered the trout and it was cooked perfectly - full of flavour."
• "The best Sunday lunch with pork crackling, and they were not shy with their portions."

Cons:

• "Watery mussel chowder soup without much flavour, soggy pastry beetroot tart and fatty lamb shank are a few comments."
• "Bouncers were rude and the food not great either."
• "But the food can be hit and miss, sometimes being quite good, but other times quiet bad given the prices."
• "Turkey Meal excessive amount on plate and tasteless what a waste."
• "Ordered the ship burger never again absolutely no flavour left most of it."
• "Ordered chicken dish not as described absolutely disgusting."
• "I won't be ordering anything from the outdoors kitchen again, it's just overpriced greasy slop."

Service

Pros:

• "Service was of top notch quality and the servers are incredibly friendly."
• "The team at The Ship was more helpful than we could have hoped for, both before and on the day."
• "The staff are fabulous, they're very quick in delivering your orders, they have a smile on their face."
• "Massive shoutout to Ianna. She was absolutely amazing, great service and made us feel so welcome!!!"
• "Very attentive and warm staff members."
• "Zack, star of the show, went above and beyond for us, took photos for us and service was 10/10."
• "Matteo was our server, he had immaculate customer service, excellent attention to detail and reactive service."

Cons:

• "The blonde girl that works behind the bar was incredibly rude and moody!!"
• "Another patron knocked our shots over and the bar staff refused to re pour for us as it ‘wasn’t their fault’."
• "The service left a lot to be desired. The waiting staff were incredibly rude."
• "Awfully rude bouncer who seemed to make it his mission to deny us entry."
• "Currently there now the service is appalling."
• "Despite having a great location, the bar staff let this place down."
• "Absolutely terrible service, we were meant to have table service where we were sitting (and it wasn’t busy in this area) but we were ignored."

Ambiance & Location

Pros:

• "You can look out on the river from the terrace."
• "Always a fun place to go and sit outside and drink in the sun."
• "Situated by the river, the location offers stunning views and a vast outdoor area perfect for dining and unwinding."
• "Such a brilliantly situated pub sitting by the river Thames, which brings a pure summer vibe with the outdoor bars and food stools."
• "The atmosphere was warm and inviting."
• "Beautiful view of the Thames, amazing outdoor patio."
• "Gorgeous beer garden where you can sit down right by the river."

Cons:

• "Visited on a quiet afternoon. A bit smelly and dirty inside."
• "On busy days it is awfully crowded and you must pass the bouncers whom are enjoying their day of glory."
• "Rubbish view of the Thames (the area is actually very industrial, noisy and ugly) You’ll be facing Curry’s and PC World shed and that’s your best view."
• "Noisy expensive overcrowded with drinks served in plastic glasses at high prices."
• "It had a spacious outdoor seating area but gets very crowded."
• "The only drawback, in my opinion, is the concrete-making facility nearby."
• "When the wind blew in the wrong direction you used to get a good whiff of the waste disposal place next door."