The Crown & Anchor Reviews Summary

Category: Pub London

Address: 137 Drummond St, London, NW1 2HL, United Kingdom

Phone: +442073832681

Rating: 4.3
based on 132 reviews.

Service

Pros:

  • "Great food and excellent service. The atmosphere was so fun!"
  • "Easily reserved a table in advance and staff catered to a party members allergy with excellent communication and service!"
  • "Pawel and his very professional team looked after our group of 8 from the moment we entered his establishment to the moment we left."
  • "Staff were excellent and super friendly."
  • "The staff could not have been more friendly and accommodating."
  • "Great friendly staff, they couldn't have been more helpful."
  • "The staff are most attentive and helpful."

Cons:

  • "This is a lovely pub, but today the member of staff serving was shocking."
  • "Terrible service and an extremely rude manager with no comprehension of hospitality or treating loyal customers with respect."
  • "The member of staff then came from around the bar, physically assaulted me and then left the pub."
  • "Beer is nice but I did not appreciate the attitude of the bar staff who were incredibly hostile and rude."
  • "AVOID!!! Terrible service and an extremely rude manager with no comprehension of hospitality or treating loyal customers with respect."
  • "The original member of staff by whom I was served came storming up to the bar and shouted, 'didn’t I just F*****g tell you it was sold out?'"
  • "Took ages to get served and the one barman behind the bar kept serving in the same place and not moving down the bar at all for anyone else."

Food & Drink

Pros:

  • "Great food, lovely helpful, friendly staff, superb selection of real ale and other drinks."
  • "Always have five real ales on hand pump and a selection of craft beer too."
  • "Beautiful pint of Camden's IPA and without any exaggeration, the best steak and ale pie I've had anywhere."
  • "They really care and helped with the selection of guest beers."
  • "Had a fantastic hot dog off the World Cup Menu which was huge, delicious and a great price too!"
  • "Each bite was a burst of flavor, clearly prepared with a lot of care and expertise."
  • "The Yorkshire pudding was nice, thick and a bit crispy."

Cons:

  • "The roast was not extraordinary, and the blueberry cheesecake tasted like lemon."
  • "Only slightly disappointing dish was a burger which was a bit dry and did not match the quality of rest."
  • "Food worth the wait? Not really."
  • "The Side vegetable has zero green vegetables."
  • "The food was tasty, yet nothing out of the ordinary."
  • "The food/roast was just was not hot enough, infact I'd say it was lukewarm at best."
  • "Half roast chicken was very dry and the chicken pie was soggy and poorly seasoned."

Atmosphere & Location

Pros:

  • "The atmosphere was warm, stylish and chilled."
  • "A great wee pub. Comfy, nice atmosphere and reasonably priced tasty food with a proper selection at the bar."
  • "Sitting outdoors on Drummond Street is the best way to watch life go by over a few drinks."
  • "A cozy pub for your Sunday Roast."
  • "Great in the summer as there is sitting outside."
  • "The atmosphere is great and they have a great playlist with quirky music."
  • "The ambiance was cozy and inviting, creating the perfect atmosphere for a memorable meal."

Cons:

  • "If you are Asian and belong to the LGBTQ community you will not be welcomed to this pub, you will be treated with hostility and bad service."
  • "No problems with the pub, staff or drinks. Rowdy after work crowd on a sunny Friday though."
  • "It’s very much a neighborhood pub, no one spoke to me. Not friendly πŸ˜•"
  • "Came here on a Saturday... and then immediately (like less than a minute later) turning all the lights on and telling us to drink up and get out."
  • "Went to the pub to drink, the manager shouted at our group to be quiet as we were 'too loud' and having a 'good time' in a place that is meant to be a pub."
  • "It's Christmas so half the pub is closed for a private function and all other tables have reserved signs, so standing room only."
  • "Maybe it’s the Irishman in me but so often when in London I visit a pub and it’s more like a concept than having a good governor who will offer you service with a smile. A lack of management & soulless."

Accessibility & Inclusivity

Pros:

  • "The manager guided me thru the process re scan on entry and mask rules for when walking around."
  • "Close to train hubs, which makes it ideal for your last meal before you leave London."
  • "Really really handy for Euston station (take the exit by Platform 16)."
  • "A lovely little pub with great access and toilet facilities for a wheelchair user like me."
  • "This pub is situated around 5mins walk from Euston Train Station."
  • "Great London pub only a few minutes walk from Euston Station."
  • "Fantastic pub and just round the corner from Euston."

Cons:

  • "I have previously been to this place and given good reviews. But today I will never return. My partner is in wheelchair."
  • "We have literally just been turned away because my husband 'is drunk and we have to protect the licence'."
  • "Was refused a beer sale to my friend who looked under 25 and didn't have id, by a very rude girl who looked 16, and didn't smile once."
  • "Don’t bother coming here for the World Cup games."
  • "Cute pub but beware of thieves targeting customers inside."
  • "Apparently they forgot our food inside the lift for half an hour with no apologies."
  • "I come to the crown and anchor quite a bit for lunch and EVERY single time i order a beer it’s never a full pint."

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