White Post Farm Reviews Summary

Accessibility

Pros:

• "They have adapted it so people in wheelchairs can see all the animals in the silver barn and it's better than before where little kids struggled kind of to see the animals."
• "A welcoming and fully accessible farm."
• "I use a wheelchair and all of the farm that we went round was accessible."
• "The farm is very accessible if you have limited mobility, wheelchairs or pushchairs."

Cons:

• "The only thing I would say is that it was tough in some areas to push the wheelchair."

Staff and Service

Pros:

• "We were met by a friendly member of staff who explained what was on for the day."
• "Staff are helpful and friendly, also very visible around the farm."
• "The staff were all very friendly, and the animals all looked happy and well cared for with lots of space and clean, well-maintained enclosures."
• "Staff all very friendly and informative, I felt like you could tell they genuinely loved what they were doing."
• "Staff were all very helpful and polite."
• "All the staff were really polite and super happy to be there and talk to us."
• "Staff were so lovely, knowledgeable and passionate about their animals."

Cons:

• "Only thing that ruined it for us was a lady working in the cafe was extremely rude and abrupt to my mum."
• "There were very few staff about, none with enthusiasm or a welcoming smile, except the lovely entrance lady and the tea room ladies who were child friendly."

Facilities and Cleanliness

Pros:

• "Plenty of parking and facilities were fine."
• "Lots of hand wash stations placed about."
• "Really clean and tidy in the walking/eating areas."
• "Parking is free and easy. There are enough, clean toilets."
• "Toilet facilities were great for baby changing and disabled accessibility."

Cons:

• "The area that has the little tikes cars is ridiculously run down. The cars are all broken and it really lets the place down."
• "The ice cream kiosks were closed, the enclosures have seen better days."
• "The tea shop and cafe barn are in desperate need of updating."

Activities and Entertainment

Pros:

• "Lots of activities and expert talks throughout the day."
• "The children's playgrounds are first class and there is something for everyone."
• "Went with our grand children to see a pantomime and they loved it."
• "We really enjoyed the Meerkat encounter."
• "Bird of prey display is amazing and sheep racing is fun."
• "Great day out for the family. Has plenty of activities to such as feeding the animals and the various playgrounds, they also put on some shows using the animals."
• "Visited specifically to see Santa with our children... The Santa experience was excellent and I highly recommend, the story and characters leading up were on point and the whole day was magical."

Cons:

• "The tractor ride wasn't on, not much show and tell etc."
• "It’s just a shame that the new play area construction is currently being done now when it’s cold and wet."
• "The animals in the pet shop are kept in horrible conditions!"
• "The apparent new sledge runner is awful- the kids all stop halfway down!"
• "The mini golf is unplayable!"
• "Sheep racing was a little disappointing, not as fun/good as it used to be!!"

Value for Money

Pros:

• "More than reasonably priced took own picnic plenty of outdoor space with tables/seating."
• "Our 5th visit here today. Fairly priced for what it is."
• "Food prices were very reasonable in my opinion!"
• "Great value for money, lots to do for kids."
• "Absolutely brilliant for the money. A good day out for adults or children!"
• "Great value for money, had a lovely day out."
• "Good value for money, food also."

Cons:

• "Gone really overpriced, couldn't hold any animals."
• "For a pensioner and a 3 year old, entry fee of nearly £30 plus £15 on a lunchtime snack in cafe did make it a rather expensive outing."
• "However, once I have to start paying for my son who is under 2, we won't be. It's just too expensive to go as often as we do currently."
• "Food very overpriced and awful quality meat especially for a farm."
• "It's OK, staff very friendly, but to be blunt it's expensive compared to other venues."
• "Prices do not reflect what you'd expect to get, see, or do at an 'attraction'."

Animal Welfare

Pros:

• "The team are friendly and the animals are well looked after."
• "The animals look well looked after and the staff appear to care for the animals."
• "The animals and birds were fantastic to see and my daughter loved it."
• "The animals are all clearly well looked after."
• "The service was excellent, all of the animals lovingly cared for."
• "Animals are friendly and very used to humans."
• "Lots of various animals and reptiles to see and feed."

Cons:

• "While walking around the 'exotics of the world' section, at the end we noticed a central bearded dragon in an arboreal set up which was questionable until we also noticed that it was sharing this space with not only another bearded dragon, but a frilled lizard, AND a blue tongued skink."
• "My mum and I felt sorry for the birds in their cage enclosures with little space to fly around as they would in the wild but I guess this is the nature of these places."
• "I would strongly advise hiring a keeper with more knowledge and best interests of the animals they are keeping."