Address: Fish Lane, Burscough, Ormskirk L40 1UQ, United Kingdom
Phone: +441704892282
Rating: 4.7
based on 329 reviews.
Staff and Service
Pros:
"Every member of staff we spoke to had the best attitude, couldn't help enough and was very friendly."
"The staff were all super friendly and provided educational information that was super interesting for both me and my boyfriend who are both in our thirties (we have no kids)."
"Staff are very friendly and will answer all questions you have."
"All the staff were very friendly and the place felt very covid safe."
"The staff were very pleasant and interacted with a number of customers during our visit."
"Staff lovely & working under extreme conditions due to covid & i take my hat of to them as all is run well & they are still friendly & helpful."
"The staff were all very helpful and the food is reasonably priced."
Cons:
"Staff do nothing?"
"The lady on reception refused us entry, laughed when we had apparently accidentally booked the wrong farm."
"staff are very nice apart from the cafe/restaurant the lady that served us was a bit rude."
"Tried calling a number of times, rang out or was cut off."
Animal Welfare
Pros:
"lovely animals nice and clean and seemed happy."
"All the animals look really cared for and clearly are treated well as they enjoy human contact which really warmed my heart."
"Lovely, well maintained farm with a variety of animals which are well cared for."
Cons:
"I am concerned about the health and wellbeing of the animals one animal was struggling to walk other was standing dirty with a bad skin condition one cow is seen very skinny is there anyone I could talk to about this please."
"Was slightly concerned regarding animal grooming and daily care. Ponies had dreadlocks in maine, some goats and sheep in poor condition."
"Nice day out. Kids enjoyed although animal conditions could have been a lot better. Numerous pens were dirty and looked like they hadn't been cleaned for a while."
Facilities and Cleanliness
Pros:
"Very clean farm as always, of which they have added extra sanitizer dispensers around because of the covid situation & excellent social distancing measures so we all felt safe and protected."
"The place is so clean definitely will visit again."
"Very, very organised and clean environment with a well established, friendly atmosphere."
"The facilities are clean and there was lots to do."
"The toilets were clean and there's plenty of areas to clean your hands around the farm."
"Superb washing facilities are dotted around the farm, kept in immaculate condition (also child friendly)."
"Absolutely outstanding farm. Spotless from the second you walk through the doors."
Cons:
"Icecream had a hair in it. And it wasn't mine either so that was off putting."
"I have just changed my review based on a recent visit... We stood queing for food for probably about an hour in a room with no social distancing."
Value for Money
Pros:
"You can hold guinea pigs, snakes and spiders if you want to."
"Very reasonable price. Been to a lot of places similar but this was the best."
"The ticket price was quite high but with so many different play aspects all rolled into one I think it's not too bad."
"Food and drinks are available at very reasonable prices."
"Well worth the money,"
"Extremely great value for money!"
"£7.50 for adults (£8.50 for children) and 50p for a feed bag, well worth the money."
Cons:
"Our only reason for knocking a star off was due to things such as the excavator and mini tractor rides being extra money on top of the £16 we already paid for our child."
"Price structure needs rethinking but great place for an afternoon."
"Lots to see & do but a little pricey for entrance especially adult price."
"Poor value for money. The train ride was not included in admission and there was no critters or birds of prey area as advertised outside."
"I felt it was over priced and was very surprised when a trip on the train was charged in addition to the entrance fee."
"Personally its a lot money for so little the train goes around it not fully tho u also have to pay for the mini diggers ride on quads and something else little tractors are peddle unless u go on baby ones which is like walking I dint think u can spend a day there really to be honest xx."
"I do feel the tickets are quite expensive though."
Activities and Attractions
Pros:
"The playgrounds fabulous."
"The children also enjoyed the playground and the mini tractors."
"Absolutely brilliant place to visit."
"Fantastic day out with lots of variety. Lovely staff introducing us to snakes, rabbits, Guinea pigs & tarantula, to name a few."
"The animals were easily accessed and the petting of the rabbits and guinea pigs was the highlight of his day."
"It has plenty of animals to see a reptile house, a small railway, loads to do."
"Plenty of animals and hands on contact."
Cons:
"The actual farm itself is smaller than others we have been to."
"The only down side was that the train prices were quite steep and for a family of six 'it pushed the boat out' a little too far."
"Not much outdoor play equipment suitable for tiny toddlers."