Home Cottage Reviews Summary

Food Quality

Pros:

• "The food was so delicious."
• "Meat tasty, veg ok."
• "The food never disappoints."
• "Food was amazing."
• "Food very good."
• "The food is fantastic."
• "The food is excellent."

Cons:

• "Complained to the manager about the food quality... the meal charges were removed from the bill."
• "We found the apple and raspberry crumble dessert to be very bland and the fruit was almost pureed."
• "The turkey burger was tasteless and my friend told me that the fish was incredibly bland."
• "Gravy was a bit gloopy and not hot enough."
• "Our meal was a bit on the average side. Tough meat in pies."
• "The Chicken Kiev with cabbage and mash potatoes was not tasty at all, the food was very plain and the chicken so dry literally greyish colour."
• "The Pecan tart was disappointing unfortunately."

Staff Service

Pros:

• "Friendly staff."
• "I've always received good service here and the staff are welcoming and talkative."
• "Particular thanks to splendid Violet negotiating our multiple orders and amazing Adam ensuring all ran smoothly."
• "The staff is polite and professional, how you expect."
• "The staff were extremely attentive."
• "Staff are just great - always welcoming and pleasant; proactive and happy to help."
• "The staff were friendly and helpful."

Cons:

• "NOT one person asked to take our order."
• "The two waiting staff were inattentive and chatting amongst themselves."
• "The staff are more concerned with chatting amongst themselves rather than providing service."
• "The waitress that was working was rude and very unaccommodating to our requests."
• "Appalling visit. Virtually ignored on arrival."
• "The staff were under a lot of pressure due to the amount of diners, but they were efficient, professional and full of good humour."
• "Service was VERY poor. The worst I have experienced in quite a while."

Ambience and Decor

Pros:

• "The atmosphere was nice, and there was a good ambience to the evening."
• "The inside is very pleasant, cosy, and traditional."
• "The atmosphere was relaxing and had many nooks and crannies to have green or intimate gatherings in."
• "The garden is nicely set up and a perfect little suntrap."
• "Cosie, classy and has a great selection of Gins."
• "The whole place had a buzzy, fun atmosphere."
• "Beautifully decorated pub with a separate area for the restaurant."

Cons:

• "Piped music or sports screens everywhere - impossible to escape or relax from noise."
• "Bar always looks like it needs a good clean."
• "The place has gone downhill."
• "Why would you make the toilets closest to the garden only for STAFF."
• "Tables too close to bar, filthy toilets grubby bar area."
• "Lighting was very low which wasn't great for me."
• "Sadly we sat outside to start with but lots of tables were smoking so we moved inside."

Value for Money

Pros:

• "Definitely recommend this place."
• "Will be back to check out the rest of the menu."
• "The prices were very reasonable."
• "Food is good and affordable (not cheap but worth the cost)."
• "The food was really, really good, and the prices were very reasonable."
• "Pretty good food."
• "Food ordered was great and brought out in good time."

Cons:

• "The most expensive pub in Redhill which is a shame."
• "Food presented well with reasonable portions, however like many pub/restaurant, starters are expensive for the food offered."
• "It lost a 4 star rating because lack of parking."
• "Food quality is horrific... dry piece of steak sat on something between stodgy bread or potato gloopy and unappealing."
• "Small portions and overpriced."
• "Wine is seriously expensive here!"
• "Very high prices which seem tactically done in order to keep the customers of a certain 'class'."