The Duke of Sussex Reviews Summary

Category: Pub London

Address: 23 Baylis Rd, London, SE1 7AY, United Kingdom

Phone: +442036376121

Rating: 4.3
based on 313 reviews.

Food Quality

Pros:

  • "The food was exquisite."
  • "Amazing atmosphere, delicious food."
  • "The food presentation was splendid as was its taste."
  • "The food was great."
  • "Great food and great service, it’s a nice place to sit relax and enjoy."
  • "The food is so delicious!"
  • "The drinks and food were really good."

Cons:

  • "The food is average and not high quality."
  • "The gravy didn't add anything."
  • "Friendly service but the food wasn't all that."
  • "The goats cheese starter was odd, fried balls of goat cheese with a sickly sweet sauce and honeycomb pieces."
  • "The burger was good (though I've had tastier patties), and the fries were very moreish."
  • "Food was ok. Told no roast potatoes left when we arrived."
  • "Food was not too bad but can't say good."

Service

Pros:

  • "Also, I left my bag, which they found and kept safe until I arranged collection."
  • "The waitress who was dealing with us was extremely accommodating and offered us several tables choices."
  • "I cannot express my thanks enough to the waitress and kitchen staff for taking my multiple food allergies seriously."
  • "We received excellent service from the staff and left happy."
  • "Very polite, funny and friendly staff."
  • "The team was attentive, friendly and efficient."
  • "Shaq was wonderful and helped me with all our questions."

Cons:

  • "The bar was busy, too, and noisy."
  • "Attentive service is lacking but that's standard for england so no fault on the workers for that."
  • "Only reason for scoring is that they weren't prepared for being so busy and needing to service our large group despite pre booking."
  • "If you go to the bar may take longer and staff is kind of serious."
  • "The manager ran across the bar and took the drinks off the table without even addressing us."
  • "We sat outside and struggled to get any server’s attention."
  • "Unfortunately the service wasn’t amazing, it seemed like we were forgotten about most of the time."

Ambience & Location

Pros:

  • "Outside there is a large covered seating area. Ideal for the warm weather."
  • "The pub is 5/10 minutes from Waterloo Station and has a typical cosy vibe."
  • "Fantastic pub just near Waterloo Station. Great ambience, big outdoor area."
  • "Inside is a traditional pub with a modern feel."
  • "The outside seating area was extremely large & even though it was raining we are able to sit underneath a extra large canopy."
  • "Garden was lovely and private."
  • "Outdoor patio was lit when we arrived and was still going when we left hours later."

Cons:

  • "Seemed a nice pub but closed early (11)."
  • "Won’t be returning."
  • "Felt very intimidated by the small elderly doorman."
  • "It's too loud in there, Hard to have a conversation."
  • "Negative point was that it was VERY loud, maybe it was the acoustics in the room."
  • "But if you go close to last orders be aware of the fact that they prop the door open so you freeze."
  • "The stairs carpet to the toilets could do with being replaced as it’s pretty grim."

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