The Windsor Castle Reviews Summary

Food Quality

Pros:

• "The haddock was perfectly cooked and the batter was crispy and flavorful, with just the right amount of seasoning."
• "Splendid beef roast, so juicy and tender."
• "The Sunday roast sharing platter was superb. Plenty of food for 2 people and cooked very well."
• "Had a wonderful burger."
• "The fish and chips might be the best I’ve ever had - light and crispy and with a full fresh moist cod filet."
• "The bacon and chicken inside were really well cooked and salad were freshly crunchy."
• "The food is well thought out and delicious."

Cons:

• "The prawn cocktail starter was not great though. Pretty bland and not much dressing."
• "Sadly the food was pretty low quality - it seemed mass-made with little care, very lacking in flavour and served barely lukewarm."
• "The beef was a bit dry and a bit gristly."
• "Had a Sunday Roast. The meat (beef) was fine, the gravy was far too thin and more of a jus."
• "The rest of the food was terrible too, burnt and sweet flavour, not good at all."
• "The ribs were terrible, a pile of fat instead of meat."
• "The parsnips were too hard."

Service

Pros:

• "Brilliant service by Jamal."
• "Lots of nice pubs in this neck of the woods, but exceptionally accommodating staff here."
• "The serving staff are always very friendly and the atmosphere relaxing."
• "Staff are patient and generous in offering a taste to aid in decision."
• "The young lady and gentleman there made me feel so at home."
• "I would like to give a shout out to Agi, who served me during my time at the pub yesterday. Great service all round."
• "The guy named Tushar provided outstanding customer service."

Cons:

• "I had to repeat 'a table for 4 at 5pm' 3 times before the girl got it correct."
• "Service is poor, even the salt mill is empty."
• "They desperately need a manager and staff."
• "The bar staff are less than acceptable."
• "After waiting 30 mins for someone to come to the table, I had to get up to try to find someone to take our order."
• "The service was fast initially but then it got slow and we had to chase on several orders and look for our server."
• "The service is atrocious."

Atmosphere

Pros:

• "The atmosphere was awesome, charming with candles and I definitely liked that you have a very modern Garden."
• "The interior of this pub has a Dickensian feel and is full of old world charm."
• "Cozy pub with nice atmosphere."
• "The ambiance is charming, with its traditional decor and cozy atmosphere."
• "We love The Windsor Castle for its atmosphere and old English feel."
• "This pub has an absolutely fantastic atmosphere and a great garden."
• "The Windsor Castle is a delightful pub that features a lovely pudding menu! The interior is dark, woodsy and cozy."

Cons:

• "Atmosphere wasn't great either."
• "The pub smells of festering fish and urine."
• "The terrace is small and the atmosphere inside really dark."
• "Very dark day so our party moved from main pub area for more light."
• "The decor felt a bit tired and gloomy, perhaps that was just the table we were at."
• "Inside the normally sedate pub, I was hit by a wall of sound."
• "Bit dark and somewhat high noise level, but not worse than expected from a pub."

Accessibility

Pros:

• "If you have a manual wheelchair & are able to manage a small step you may be able to get in."
• "It was said to be wheelchair friendly."

Cons:

• "I couldn't get in with my electric wheelchair."

Value for Money

Pros:

• "So 2 people with a free meal and one drink each £45 !!!"
• "The food really is the standard you'd get at any old pub for £7."
• "Lovely pub, great location, not too pricey."

Cons:

• "The food is good, although on the expensive side."
• "While I was drinking a very expensive pint in the bar the manager was loudly explaining to his staff about upselling expensive add ons to meals that customers wouldn't know they were going to be charged for."
• "Pricey wine list."
• "Just because it's Kensington, doesn't mean you should pay £5.40 for a pint and £19.50 for a roast!"
• "£14 for a 250ml glass of wine, yes £14, grossly overpriced for what they offer."
• "The drinks were very expensive. I paid £19.10 for 2 draft beers, pims & a bowl of chips!"
• "They charge high prices hoping everyone in the area will spend that regardless of the quality."