The Mews Bridal Reviews Summary

Dress Collection

Pros:

• "Absolutely beautiful and stylish dresses (no meringues in sight!)."
• "Not only they have an amazing collection of French designers wedding dresses (which I love)."
• "The collection of dresses is just stunning."
• "They stock the dreamiest selection of bridal wear, very cool and modern!"
• "Stunning collection of bridal outfits."
• "All of their dresses are absolutely beautiful. They exclusively stock french designers, and the dresses are very elegant and classic."
• "The dresses are unique, understated and gorgeous."

Cons:

• "A lot of dresses were damaged."
• "Due to everyone's tried it on for months, it presented some stains and the colour was quite faded all over the bottom part of the dress."
• "A creased silk crepe skirt (still so on the day of my wedding) and a big hole in the top of my veil only noticed when we 'flipped' the comb to attach to my hair."
• "Dresses were absolutely filthy, full of stains, grubby marks and discolouration."
• "Most of the dresses were badly soiled and discoloured obviously old."

Customer Service

Pros:

• "The shop assistants (in particular Sara) were friendly and attentive, and helped me select my wedding dress within an hour."
• "They really do take the best care of you, helping guide you through the decision process, all the way to the final fitting."
• "The bridal stylists are all SO friendly and helpful, it feels like your consulting a friend rather than a bridal stylist in the best way."
• "Grace was so kind and helpful and made me feel totally at ease."
• "The assistants were so helpful and really accommodating when having to change plans last minute."
• "All the staff were so warm and welcoming. They made me feel at ease and comfortable during every visit."
• "The girls at the Mews were so helpful and nothing was too much trouble, the dresses are to die for and they helped me every step of the way."

Cons:

• "The 'stylists' as they like to call themselves are quite rude and over the top."
• "They are also inflexible with fittings and dates, always insisting they are 'fully booked'."
• "The Mews' management were unprofessional, patronising and extremely unhelpful."
• "Rude, obnoxious bullies offering the worst customer service I have ever seen."
• "It is very clear that The Mews only cares about collecting your money."
• "The staff are borderline rude and not helpful."
• "Weddings are stressful enough. Don't allow these morons to add to the anxiety."

Boutique Atmosphere

Pros:

• "The boutique itself is so dreamy and the perfect setting - it is lovely and quiet too with a real sense of privacy."
• "It’s a beautiful boutique, the dress collection is stunning and Lauren and all her team were fantastic."
• "The shop itself is gorgeous and felt very private."
• "The boutique itself is a visual pleasure and my visits felt like part of a pampering day."
• "The shop itself is beautiful, with all white rustic style decor and gorgeous furniture and pictures on the walls."
• "The beautiful boutique is fresh and immediately calming and oozes French chic."
• "All the ladies working in this -oh so chic- boutique are amazing and very helpful!"