Angelica Bridal Reviews Summary

Customer Service

Pros:

• "From start to finish Angelica Bridal appointments were friendly, relaxing and professional - you made 'saying yes to the dress' such a wonderful experience, thank you!"
• "The stylist was friendly, gentle, sensitive to budget and selected the perfect dresses for me to try on to complete my search."
• "Rose was the one who showed us around and helped us to find the PERFECT dress, nothing was too much for her."
• "The dress I ended up getting was so different from everything else I’ve tried but Paige knew exactly what would work best with my figure and was able to recommend dressed I hadn’t thought of!"
• "She was also great at giving us the information we needed on tailoring -- where things might not be possible, what things we could easily change with tailoring and things that might be more expensive than others tailoring wise."
• "Rose was brilliant and pinned all the dresses to perfection."
• "Thank you for making this a great end to the dress shopping experience ☺️"

Cons:

• "Brides – If you do one thing, then AVOID ANGELICA BRIDAL."
• "Little disappointing for the cost of the visit."
• "It was also a really warm day and no one offered us a drink of any kind which is a shame."
• "Overall we felt a little too rushed for time - perhaps the appointment time needs extending."
• "The service didn't feel very personal either unfortunately, it was a bit half hearted."
• "She made me feel like I wasn't welcome, making it out that I was in the wrong for turning up at the wrong location."
• "Really poor customer support considering buying a wedding dress should be the most enjoyable and special shopping experience."

Dress Selection

Pros:

• "The collection of dresses was truly stunning from a lots of great designers and in a big range of styles."
• "There was a great range of dresses, and I didn’t have to compromise my style or vision, which is what I had feared a plus size experience would be."
• "Absolutely loved my experience at Angelica Bridal, they have a brilliant selection of dresses."
• "They have a good range of styles and a mix of modern to more traditional."
• "The shop is really lovely and the choice of dresses is incredible."
• "The choice of dresses are also very beautiful."
• "There is a huuuge selection of dresses to try on."

Cons:

• "I wasn’t 100% happy with the tailor they recommended (Exclusive Alterations) and my dress didn’t end up fitting perfectly on the day."
• "They did not fix the bodice and damaged the dress beyond repair."
• "One dress with bardot style straps for the arms was missing one strap so I couldn't try it on properly."
• "The dresses start from £1000 and most are overpriced in my opinion."
• "They only allow you to take pictures in your favourite dress which I found strange to be honest as other shops don't have this rule."
• "Terrible experience from both angelica bridal shops."
• "The tailors was awful, over tailored my dress, got blood on my dress."

Shop Atmosphere

Pros:

• "The atmosphere was so nice and friendly."
• "Would recommend to anyone at the beginning of their journey who wants to feel special and have a stress free experience!"
• "Situated down the gorgeous Camden Passage, the lady in the shop was so kind and knowledgeable."
• "Lovely bridal shop with a huge collection despite its size!"
• "I really enjoyed the experience."
• "It's a comfortable space with plenty of room to walk around in the dresses and plenty of options!"
• "The whole experience was personal and put me completely at ease."

Cons:

• "However, on the second appointment there was some confusion with which Angelica store I was supposed to go to."
• "Overall, I felt rushed in the shop at times uncomfortable."
• "And in terms of options to see what it would be like to add straps to strapless dresses, there was only 1 or 2 styles as examples which were totally different from each other."
• "Will not be recommending to any of my engaged friends!"
• "I was so excited to come here but I left feeling sad and disappointed."
• "We have lost a lot of money as a result of their lack of support and human understanding."
• "So please do think twice using this company as they clearly don't care about their brides."