Cafe TPT Reviews Summary

Service

Pros:

• "Service was fast and attentive."
• "Once you have a table and have ordered the food comes very quickly."
• "Service very slick."
• "The staff is very friendly and dishes are served fast."
• "customer service was very good from staff."
• "Service is quick and efficient. Would recommend."
• "Staff were very friendly and helpful, service was very prompt."

Cons:

• "The service in this restaurant is disgusting and had an extremely poor staff attitude."
• "The waiter was extremely rude and said we were not welcomed here."
• "Like many China Town restaurants, service is all about optimising for time to make more money and less about guest comforts."
• "The waiter didn’t ask me whether we wanted all dishes bring on the table together."
• "Awful service as presumably because my friend and I didn't order enough."
• "Used to be regulars here for years. The food is good but ever since they changed staff, the service has been extremely poor."
• "The waiters were the worst, they were really slow."

Food Quality

Pros:

• "Honestly some of the best food we have eaten in years."
• "The Aubergine with Japanese Tofu hot pot, ice red bean drink and Tofu fa with mango and sago were very good too."
• "推荐food high recommended: Mango & grapefruit Sago. 杨枝甘露: best Mango & grapefruit in London!"
• "The food is excellent and cheap."
• "food was surprisingly good."
• "The food served is quite authentic."
• "The fried morning glory is also good, crunchy and fresh."

Cons:

• "Unfortunately, all the food we ordered were very salty (covered with loads of dark sauce)and tasted average."
• "The food tastes totally different from last time."
• "The sauce taste like a combination of flour and butter."
• "The roast duck was dry and tasteless."
• "The morning glory with garlic had a weird flavor."
• "Dry fried beef rice noodles was missing yellow chives."
• "The food has lost its taste and authenticity completely."

Value for Money

Pros:

• "Cheap Chinese lunch menu available. 3 courses with Chinese tea for under a tenner in central London is not to be sneezed at."
• "Prices are very good for the portions they give."
• "The prices are possibly the best in Chinatown, the portions generous."
• "Probably the most 'Hong Kong' place of all of Chinatown. Authentic char siu and pork belly, add some vegetables and a milk tea, and you might just think you’re in the fragrant harbour for a second! Service is also authentic (read: quick, efficient and impersonal). Reasonably priced."
• "Solid prices, great food, decent portions."
• "Good prices, decent portion."
• "The price was actually cheaper compared to nearby Malaysia restaurant by 20-30%."

Cons:

• "for the prices in Chinatown, I'm not sure it's worth it anymore."
• "I felt I paid a bit too much for what we ate."
• "In the past they were very well priced at under £5. However, during my recent visit they are now priced at £7 which really is steep considering the ingredients."
• "However, the only downside is the portion and the extortionate price. Overall good quality but to justify the price, the portion needs to increase even by just 10%."
• "We paid £30+ for something totally not worth it!"
• "The food is great but prices are extortionate!! Pak choy at £8???"
• "The food quality is not as good."

Ambiance

Pros:

• "Great place with limited seating spaces and extremely busy."
• "Atmosphere: small restaurant on busy pedestrian street, seats slightly close to each other, service is quick."
• "It is a small cosy restaurant with an unique setting."
• "Atmosphere is hk like, pretty crowded but this is part of the authenticity."
• "Very homey Hong Kong style cafe just like the ones I grew up eating at in H.K."
• "The restaurant environment is presentable."
• "This place is a fairly standard Chinatown cafe - good menu choice at reasonable prices, quick service and turnaround of food, but fairly cramped tables and pressure to leave as soon as you have eaten as turnover is high."

Cons:

• "The cafe was quite packed with customers."
• "The restaurant itself is plain with very little decoration."
• "Seating space is very small."
• "we were seated almost touching the back of the people behind us."
• "The decor needs updating."
• "The place is very small and crowded."
• "So noisy."