The Duck and Rice Reviews Summary

Food Quality

Pros:

• "The food was superb."
• "Most of the good was really good."
• "All the dishes were amazing, delicious and in good portion."
• "The food was outstanding, the crispy squid in particular and the noodles!"
• "The food delicious and affordable compared with other Chinese restaurants in London!"
• "Super tasty food! The duck was great, as was the dim sum."
• "They never fail to deliver top quality, fresh food."

Cons:

• "The duck barely had any meat, was just over cooked."
• "The duck was slightly too fatty for me, and I would had liked the duck skin to be slightly crispier."
• "Egg fried rice was a bit of a disappointment, no visible egg, just yellow rice."
• "We were a bit disappointed with the duck and rice, it was okay, nothing special."
• "The chilli prawn was also disappointing as you could tell they just steamed the prawns and put it on the sauce (the prawns did not absorb the sauce whatsoever)."
• "Unfortunately, we were quite disappointed with the food. The duck was bone dry."
• "The food looked and tasted as if it had been prepared a couple of days in advance."

Service

Pros:

• "The service was 5/5."
• "Service was fast, efficient, and checked for any food allergies which was great to see."
• "All the waiters/waitresses were kind and always available."
• "Incredible service, really friendly and helpful."
• "Ana the best host on point service loved it very attentive."
• "Service was quick and efficient. Waitress had good knowledge about the dishes we were unsure of and explained it well."
• "Staff very knowledgeable and VERY accommodating to any reasonable requests for tables, reservations, special occasions etc."

Cons:

• "Service is super slow."
• "Service was a bit of a letdown as we had to wave or get up several times to get the attention of the waiters."
• "The service was extremely slow even though they seemed to have loads of staff that were just waiting around."
• "Service was slow and disinterested."
• "Very poor, booked a table for 10.15 after theatre, arrived at restaurant to be told kitchen closes in 15 minutes."
• "Service was slow and not welcoming at all."
• "The service was simply atrocious."

Ambiance

Pros:

• "I love the interiors, vibe and the food."
• "Pity, as the venue is stunning, in an old pub and with a huge copper brewing silos at the entrance."
• "It has a good atmosphere to meet with friends for brunch."
• "The staff are nice and the atmosphere is great."
• "The ambiance is very nice with sofas to set the relaxing dining experience."
• "The restaurant is modern with the perfect ambience, not too quiet and not too noisy, not to dark and not too bright either."
• "The atmosphere inside the venue is great. Pub vibe with great food and fairly priced drinks (For London)."

Cons:

• "Downstairs is very cramped and casual, not the original dinner we'd planned for."
• "Many of the tables are high with barstools that are not that comfortable."
• "The ambiance is loud and so dark."
• "Horrible atmosphere."
• "Somehow the restaurant is way too loud, had to almost yell to hear each other."
• "The atmosphere was cool and trendy."
• "Toilets are 2 stories down, no lift."