Address: 617 Fulham Rd., London, SW6 5UQ, United Kingdom
Phone: +442076100009
Rating: 4.1
based on 142 reviews.
Food Quality
Pros:
"Best Turkish restaurant chain in London - all the Best Mangal restaurants use top quality meats."
"The tasty lentil soup."
"Everything we ordered from starters to main course were delicious."
"The food is also fantastic, delicious and very affordable."
"Really great Turkish food."
"The best food we had in London, EVERYTHING is so delicious and fresh, the hamburgers are incredibly tasty and yummy!"
"The food is authentic Turkish, fresh delicious."
Cons:
"The doner was super chewy loads of fat."
"We ordered prawn dish to try which was seriously had no taste in it except tomato sauce."
"What we got was a horrible mess with no bread and completely cold."
"The mixed grill for 4 lacked flavour."
"The food was either burnt or undercooked - no inbetween."
"The chicken and lamb koft were overcooked and bland."
"The kofte was too chewy with a strange aftertaste."
Service
Pros:
"The staff and service are wonderful and the food is great."
"Excellent servis, well priced for the service and quality of food delivered, professional staff and exceptional location for a classy sit and eat moment."
"The staff was super friendly and kind, which was just a bonus to the extraordinary cuisine."
"The service is always fantastic, the portions are generous, good quality ingredients and never disappoint."
"Staff are most helpful, yesterday I ordered for 3 persons (Uber Eats), forgot to order fries, immediately phoned Best Mangal, fries were included compliments on the house!"
"The staff advised us on menu choices and looked after us to no end."
"The waiting staff worked really hard and were very attentive."
Cons:
"The waiter was rude!"
"We waited half an hour to have our meal even though the restaurant was empty."
"The waiting staff were too busy watching the television to serve customers."
"I made the owner aware of my dissatisfaction however he rolled his eyes and walked off while I was speaking to him which is NOT acceptable as a business owner."
"Waitress kept calling me 'darling' which seems a little inappropriate."
"The middle age gentleman who served was without any smile, kept removing plates, etc without asking."
"Service was slow and appalling with people being served before us after coming later."
Price
Pros:
"Good value too."
"Was pleasantly surprised with the food and the price point."
"The prices were more than fair and affordable."
"I was also surprised at the price. For its location, I think it was very reasonable."
"Tho the price is a little bit expensive but their food portion is big."
Cons:
"They've raised prices by 40-50% on all of their menu items."
"It is also expensive comparing to many others very good Turkish restaurants in London."
"Even after the discount I would still consider this restaurant to be on the expensive side."
"Added a hidden and quite nasty service charge of 12%."
"The food is good however not worth the price. These guys prices are absolutely ridiculous, near enough £20 for a wrap alone with no fries or drink."
"Having paid £7.95 or thereabouts last time I went in, this time I was charged £13.50, an increase of nearly 70%."
"The portions are very small for what you pay for."
Ambiance
Pros:
"The atmosphere has a great vibe and I can't wait to go back!"
"Really pretty interior too."
"The design and interiors are beautiful."
"Felt really welcome to this place with a modern decor and the garden/lounge in the back with a fireplace creating a relaxing and stylish spot."
"Was thoroughly impressed at the decor, really comfortable atmosphere."
"Amazing experience. Very beautiful, clean restaurant and interior."
"This place has a very nice and airy dining room, delicious mezes and kebabs, short but concise wine list and very friendly waitresses."
Cons:
"Tables -- sticky surface, you cant move the plates or glasses as so sticky due to not been cleaned properly, greasy surface."
"New restaurant looks nice, but missing the warm atmosphere that Best Mangall offered us every time we went!"
"The MENU was written on a piece of A4 size paper (if I am not wrong) which was unable to read in dim light of restaurant."
"The new decor was sterile and terrible in taste. It no longer feels like a Turkish restaurant."
Management
Pros:
"A big thank you to the staff for the service and for the owners for the delightful reception!!"
"The family owners and staff are extremely attentive and friendly, the chef is an artist."
"A great business owned by generous and caring leaders of the community."
Cons:
"Bring the old management back."
"We ask her to call manager but the lady said he has gone you speak to me whereas we saw the manager who was walking outside."
"I made the owner aware of my dissatisfaction however he rolled his eyes and walked off while I was speaking to him which is NOT acceptable as a business owner."
"They changed the name the buffet was very disappointing."
"In response to my question I was told she doesn't know and she walked away."
"Do not order from this restaurant - poor quality, poor presentation, poor communication (they don’t answer the phone)."