Best mangal Fulham Reviews Summary

Food Quality

Pros:

• "Best Turkish restaurant chain in London - all the Best Mangal restaurants use top quality meats."
• "The tasty lentil soup."
• "Everything we ordered from starters to main course were delicious."
• "The food is also fantastic, delicious and very affordable."
• "Really great Turkish food."
• "The best food we had in London, EVERYTHING is so delicious and fresh, the hamburgers are incredibly tasty and yummy!"
• "The food is authentic Turkish, fresh delicious."

Cons:

• "The doner was super chewy loads of fat."
• "We ordered prawn dish to try which was seriously had no taste in it except tomato sauce."
• "What we got was a horrible mess with no bread and completely cold."
• "The mixed grill for 4 lacked flavour."
• "The food was either burnt or undercooked - no inbetween."
• "The chicken and lamb koft were overcooked and bland."
• "The kofte was too chewy with a strange aftertaste."

Service

Pros:

• "The staff and service are wonderful and the food is great."
• "Excellent servis, well priced for the service and quality of food delivered, professional staff and exceptional location for a classy sit and eat moment."
• "The staff was super friendly and kind, which was just a bonus to the extraordinary cuisine."
• "The service is always fantastic, the portions are generous, good quality ingredients and never disappoint."
• "Staff are most helpful, yesterday I ordered for 3 persons (Uber Eats), forgot to order fries, immediately phoned Best Mangal, fries were included compliments on the house!"
• "The staff advised us on menu choices and looked after us to no end."
• "The waiting staff worked really hard and were very attentive."

Cons:

• "The waiter was rude!"
• "We waited half an hour to have our meal even though the restaurant was empty."
• "The waiting staff were too busy watching the television to serve customers."
• "I made the owner aware of my dissatisfaction however he rolled his eyes and walked off while I was speaking to him which is NOT acceptable as a business owner."
• "Waitress kept calling me 'darling' which seems a little inappropriate."
• "The middle age gentleman who served was without any smile, kept removing plates, etc without asking."
• "Service was slow and appalling with people being served before us after coming later."

Price

Pros:

• "Good value too."
• "Was pleasantly surprised with the food and the price point."
• "The prices were more than fair and affordable."
• "I was also surprised at the price. For its location, I think it was very reasonable."
• "Tho the price is a little bit expensive but their food portion is big."

Cons:

• "They've raised prices by 40-50% on all of their menu items."
• "It is also expensive comparing to many others very good Turkish restaurants in London."
• "Even after the discount I would still consider this restaurant to be on the expensive side."
• "Added a hidden and quite nasty service charge of 12%."
• "The food is good however not worth the price. These guys prices are absolutely ridiculous, near enough £20 for a wrap alone with no fries or drink."
• "Having paid £7.95 or thereabouts last time I went in, this time I was charged £13.50, an increase of nearly 70%."
• "The portions are very small for what you pay for."

Ambiance

Pros:

• "The atmosphere has a great vibe and I can't wait to go back!"
• "Really pretty interior too."
• "The design and interiors are beautiful."
• "Felt really welcome to this place with a modern decor and the garden/lounge in the back with a fireplace creating a relaxing and stylish spot."
• "Was thoroughly impressed at the decor, really comfortable atmosphere."
• "Amazing experience. Very beautiful, clean restaurant and interior."
• "This place has a very nice and airy dining room, delicious mezes and kebabs, short but concise wine list and very friendly waitresses."

Cons:

• "Tables -- sticky surface, you cant move the plates or glasses as so sticky due to not been cleaned properly, greasy surface."
• "New restaurant looks nice, but missing the warm atmosphere that Best Mangall offered us every time we went!"
• "The MENU was written on a piece of A4 size paper (if I am not wrong) which was unable to read in dim light of restaurant."
• "The new decor was sterile and terrible in taste. It no longer feels like a Turkish restaurant."

Management

Pros:

• "A big thank you to the staff for the service and for the owners for the delightful reception!!"
• "The family owners and staff are extremely attentive and friendly, the chef is an artist."
• "A great business owned by generous and caring leaders of the community."

Cons:

• "Bring the old management back."
• "We ask her to call manager but the lady said he has gone you speak to me whereas we saw the manager who was walking outside."
• "I made the owner aware of my dissatisfaction however he rolled his eyes and walked off while I was speaking to him which is NOT acceptable as a business owner."
• "They changed the name the buffet was very disappointing."
• "In response to my question I was told she doesn't know and she walked away."
• "Do not order from this restaurant - poor quality, poor presentation, poor communication (they don’t answer the phone)."