Bellanger Reviews Summary

Food Quality

Pros:

• "The food is well made."
• "The food was great, one of the best omelets ever."
• "The food in Bellanger is very basic, but is always done well."
• "Its elegant ambiance, delicious food (tried almost everything on the menu - yum-my!), kind staff make this restaurant perfect both for day and night."
• "The food was nice, but who on earth would think people want two courses delivered at once - certainly not something we expected/asked for."
• "Good classic food and a lovely atmosphere."
• "Food was amazing, my husband had a steak and I had the snitzel, which was cooked to perfection."

Cons:

• "Mostly low-quality food (salmon main dish was too fat and too salty; crab/avocado starter was decent) for too expensive a price."
• "Beef tartare was very poor."
• "Food was quite basic and didn't look anything special."
• "The food was awful and extremely expensive."
• "The food used to be a classic French menu with large portions and a wider variety of food. The new menu is now 'Mediterranean', smaller portions, higher prices."
• "The food is also mediocre at best and the menu is confused."
• "The food was mediocre. Dishes were very small and expensive but without the flavour, presentation or innovation of a high end restaurant."

Service

Pros:

• "The manager did an excellent job checking on us and taking it seriously."
• "Service was great and food was really delicious."
• "Service is precise, friendly and effective."
• "Service was on top and very professional."
• "The staff here ended up making the day amazing, so friendly and happy, always smiling which is a credit to the company!"
• "The staff were friendly and attentive."
• "The service was impeccable and nothing was too much."

Cons:

• "Most appalling service I've ever had in a restaurant."
• "The worst service ever which is a pitty as this place has got lots of potential."
• "Service was frustratingly slow and inattentive."
• "In my last visit the waiters were very rude, they didn’t bring plates for everyone and we had to ask several times."
• "Service was very slow."
• "Waiters ill informed of what's on the menu."
• "The service was poor as well (food cold, servers lacking charm and attentiveness)."

Ambience

Pros:

• "The ambience was fantastic! Lovely choice of decor and music, close your eyes and you could believe you are in 1930s Paris."
• "Lovely venue and attentive staff."
• "Restaurant interior is lovely to look at and is very comfortable."
• "The ambiance is like that of a Parisian brasserie/cafe."
• "The surroundings are dark warm and pleasant and the food does not let it down."
• "The atmosphere is very classy, sophisticated and luxurious."
• "The interior and live music playing is an absolutely stunning addition which creates a wonderful atmosphere."

Cons:

• "The tables have been moved to make more space and ended up giving the feel of a canteen."
• "Now they've jacked up the prices and dumbed down the layout, it's Bellanger in name only."
• "So sad. This used to be our favourite restaurant. Completely ruined with the refurbishment which has ripped out all the soul."
• "Classy French jazz has been replaced by comedown-room club music, and the lack of anything soft in the main area means the place is echoey and noisy."
• "All the beautiful features are gone and it is now a soulless open room with dreadful acoustics, awful art, diabolical lighting and McDonald’s style seating."
• "Atmosphere is completely gone now; it feels like a generic chain restaurant."
• "Overall a real lack of atmosphere."

Value

Pros:

• "The food was fabulous, and amazing value!"
• "Good value and a really nice setting."
• "Not cheap, but nothing was unfairly priced."
• "Overall excellent value for money and much better than Cote, which is situated next door."
• "The traditional French food is not outrageously priced."

Cons:

• "Quite expensive so you have higher expectations."
• "It was really expensive for an average experience."
• "Almost £5 for tea or coffee, which were lukewarm at best, and that was before the 12.5% service charge that was added automatically."
• "The prices have increased and it is now overpriced."
• "It’s just super expensive for a quality & quantity of absolute disgrace."
• "The food is highly overpriced, just for the heads up."
• "The menu has changed too ridiculously priced and no more French courses just a little selection of brunch meals and overpriced burger."